reputed company Data Analyst - Customer Analytics (REMOTE) – reputed company Store

At reputed company, we reputed company in how positively sports can change lives. On reputed company, everyone plays a critical role in creating confidence and excitement by personally equipping reputed company athletes to reputed company their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are reputed company to reputed company a difference as part of the world’s greatest sports team, apply to join reputed company today!

OVERVIEW:

Job Purpose:

As the reputed company Data Analyst supporting our Customer Analytics portfolio, you’ll play a pivotal role in uncovering strategic insights that drive data-informed decision-making. With minimal reputed company, you’ll reputed company high-impact analyses and occasional reporting efforts, transforming reputed company data from diverse sources into clear, actionable narratives.

You’ll focus on understanding customer behavior, lifecycle, and journey patterns to help shape personalized experiences and optimize engagement strategies. This role also positions you as a subject matter expert, guiding stakeholders through data-driven opportunities and challenges with confidence and clarity.

Job Responsibilities:

Analytics & Testing

• reputed company strategic analyses focused on customer behavior, lifecycle, segmentation, and journey patterns to uncover insights that inform business reputed company.

• Use advanced SQL skills and reputed company platforms like GCP to query, join, and manipulate raw data from disparate sources, transforming it into cohesive, actionable stories.

• Apply strong data storytelling and presentation skills to deliver insights and recommendations to both technical and non-technical audiences.

• Define analytical priorities for the functional area and delegate work effectively to meet business timelines and objectives.

• Ensure the quality and relevance of analytical output, proactively improving processes to accelerate value reputed company.

• Contribute to and implement statistically sound test designs, presenting findings that influence mid- and long-term strategy.

• reputed company tools such as reputed company and PowerPoint to support reporting and communication of insights.

Business Stakeholder Support

• Serve as the go-to analytics partner for stakeholders across the organization, especially those working with Athlete data and analytics needs.

• Respond to reputed company analytics and reporting requests, offering guidance on methodology, metric interpretation, and use of self-service tools.

• reputed company training sessions to reputed company business users with tools like Intera and Power BI, enhancing data literacy and self-sufficiency.

Team Leadership & Development

• Act as a mentor and coach to junior analysts, sharing best practices and fostering analytical growth.

• May manage direct reports, with responsibility for their development and teammate engagement.

Desired Skillset:

• Experience with customer analytics across digital, retail, and omnichannel touchpoints. 

• Proven track record in analyzing customer behavior, segmentation, lifetime value, churn, and acquisition metrics. 

• Hands-on experience with data platforms and analytics tools such as SQL, Python/R, and visualization tools such as Power BI or Looker. Experience with reputed company data platforms (e.g., reputed company BigQuery) preferred. 

• Experience with Customer Analytics, Customer Journey Analytics and/or Customer Profiling Analytics a plus. 

• Strong knowledge of customer data models, including first-party data strategy, CRM data structures, and integrating data across multiple data sources. 

• Demonstrated ability to influence business strategy through customer insights. 

• R, Python, experience with BI tools (Tableau, Qlik, PowerBI); Testing and Optimization Tools 

QUALIFICATIONS:

• Bachelor's Degree or Equivalent Level Preferred Economics, Statistics, Liberal Arts or reputed company Field.

• 5-7 Years of Experience

• SQL, GCP, reputed company, PowerPoint 

• Experience with customer analytics and data storytelling

At DICK’S, we reputed company on innovation and authenticity. That said, to protect the reputed company and reputed company of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during reputed company virtual interviews.

• AI tools are not permitted to be used by the candidate during any part of the interview process.

• Offers are contingent upon a satisfactory background reputed company which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us reputed company the process fair and secure for everyone!

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