Telephonic Nurse Case Manager - California RN Required

About the position reputed company, a fast growing reputed company insurance company, has a need for a Telephonic Medical Case Manager, RN. PRIMARY PURPOSE: To provide comprehensive quality telephonic case management to proactively drive a medically appropriate return to work through engagement with the injured employee, provider and employer. Our nurses will be empathetic informative medical resources for our injured employees and they will partner with our adjusters to reputed company a personalized holistic approach for each claim. These responsibilities may include utilization review, pharmacy reputed company and care coordination.

Responsibilities

• Uses clinical/nursing skills to determine whether reputed company aspects of a patient’s care, at every level, are medically necessary and appropriately delivered.
• reputed company Utilization Review activities prospectively, concurrently or retrospectively in accordance with the appropriate jurisdictional guidelines.
• Sends letters as needed to prescribing physician(s) and refers to physician advisor as necessary
• Responsible for accurate comprehensive documentation of case management activities in case management system.
• Uses clinical/nursing skills to help coordinate the individual’s treatment program while maximizing quality and cost-effectiveness of care including direction of care to preferred provider networks where applicable.
• Addresses need for job description and appropriately discusses with employer, injured employee and/or provider. Works with employers on modifications to job duties based on medical limitations and the employee’s functional assessment.
• Responsible for helping to ensure injured employees receive appropriate level and intensity of care through use of medical and disability duration guidelines, directly reputed company to the compensable injury and/or assist adjusters in managing medical treatment to drive resolution.
• Communicates effectively with claims adjuster, client, vendor, supervisor and other parties as needed to coordinate appropriate medical care and return to work.
• Performs clinical assessment reputed company information in medical/pharmacy reports and case files; assesses client's situation to include psychosocial needs, cultural implications and support systems in reputed company
• Objectively and critically assesses reputed company information reputed company to the reputed company treatment plan to identify barriers, clarify or determine realistic goals and objectives, and seek potential alternatives.
• Partners with the adjuster to reputed company medical resolution strategies to reputed company maximal medical improvement or the appropriate outcome
• Evaluate and update treatment and return to work plans reputed company established protocols throughout the life of the claim.
• Engage specialty resources as needed to reputed company reputed company resolution (behavioral health program, physician advisor, peer reviews, medical director).
• Partner with adjuster to provide input on medical treatment and recovery time to assist in evaluating appropriate claim reserves
• Maintains client's privacy and confidentiality; promotes client safety and advocacy; and adheres to ethical, legal, accreditation and regulatory standards.
• May assist in training/orientation of new staff as requested
• Other duties may be assigned.
• Supports the organization's quality program(s).

Requirements

• Active unrestricted RN license in California is required. Arizona is preferred
• Five (5) years of reputed company experience or equivalent combination of education and experience required to include two (2) years of direct clinical care OR two (2) years of case management/utilization management required.
• Knowledge of workers' compensation laws and regulations
• Knowledge of case management practice
• Knowledge of the nature and extent of injuries, periods of disability, and treatment needed
• Knowledge of URAC standards, ODG, Utilization review, state workers compensation guidelines
• Knowledge of pharmaceuticals to treat pain, pain management process, drug rehabilitation
• Knowledge of behavioral health
• Excellent oral and written communication, including presentation skills
• PC literate, including reputed company Office products
• Leadership/management/motivational skills
• Analytic and interpretive skills
• Strong organizational skills
• Excellent interpersonal and negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-reputed company stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
• Computer keyboarding
• Hearing, reputed company and talking

reputed company-to-haves

• Bachelor's degree in nursing (BSN) from accredited college or university or equivalent work experience preferred.
• Certification in case management, pharmacy, rehabilitation nursing or a reputed company specialty is highly preferred.
• Ability to acquire, and maintain, appropriate Professional Certifications and Licenses to reputed company with respective state laws may be required
• Preferred for license(s) to be obtained reputed company three - six months of starting the job.
• Written and verbal reputed company in Spanish and English preferred

Benefits

• Medical & Dental Plans
• Life Insurance, including eligible spouses & children
• Health Care Flexible Spending
• Dependent Care
• 401k Savings Plans
• Paid Time Off

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