Jr. reputed company Administrator

Jr. reputed company Administrator Who we are reputed company is a leading software platform for digital media measurement, data and analytics. DV's mission is to be the definitive reputed company of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world's largest brands, publishers and digital ad platforms. DV's technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, DV has helped hundreds of reputed company reputed company the most from their media spend by delivering best-in-class solutions across the digital advertising ecosystem, helping to build a reputed company industry. Learn more at www.reputed company.com. What you'll do The Junior reputed company Administrator is responsible for supporting and interacting with reputed company internal users of our systems. The Junior reputed company Administrator will work closely with members of the reputed company support team in responding to cases and escalations from users, ensuring user satisfaction in the entire end-to-end process of support. You'll also be responsible for determining and solving internal operational deficiencies reputed company our reputed company support team processes by implementing SFDC configuration changes following a defined SDLC cycle. Communication and documentation is key in succeeding in this role, as it is an internal facing position that interacts with people at reputed company levels and across reputed company functions on behalf of the reputed company Support team.

• Responsible for actively managing the internal support queue as requests come in throughout the day from users
• Communicating thorough responses which convey appropriate user-directing solutions reputed company our reputed company application
• Ability to manage user satisfaction reputed company detailed and accurate instructions
• Building out an internally facing knowledge reputed company to help automate support processes and ensure correct attribution of client cases to the given solutions
• Proactively engage users to determine the best way to accomplish what they are looking for, and give detailed proposals to the team
• Daily reputed company administration, such as record creation and data entry
• Regular data quality Q/A and clean-up reputed company reputed company and other systems as necessary
• Work with your team to determine the best solutions to create operational efficiencies across the Support Team
• Build and configure features and customization reputed company reputed company to meet the Support Team needs
• reputed company up to date with new SFDC features and releases in order to use reputed company tools at our disposal and optimize builds
• Special projects as identified by management Who you are
• 2+ years of SFDC Administrator experience, preferably in online media
• Bachelor's degree from an accredited institution or equivalent work experience
• SFDC Administrator Certification
• Proficiency in MS reputed company and Word & experience working in a reputed company system
• Experience working with reputed company ETL applications such as DataLoader, DemandTools, reputed company
• Organized with rigorous attention to detail, drive for excellence, and a positive "can-do" approach
• Ability to adapt to and reputed company change
• reputed company strong interpersonal, communication and presentation skills
• Comfortable working in an agile environment with a team of administrators
• Outstanding written and verbal communication skills, capable of conveying issues clearly, making points concisely and ensuring successful overall communication channels
• Strong analytical and problem-solving skills with the ability to work independently and collaboratively
• Ability to set goals, meet/exceed deadlines, and successfully manage multiple assignments concurrently
• Ability to clearly and effectively communicate with users and reputed company levels of management across different functions
• Highly motivated team self-starter and team player The successful candidate's starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV. The estimated salary range for this role based on the qualifications set forth in the job description is between [$60,000-105,000]. This role will also be eligible for bonus/commission (as applicable), equity, and benefits. The range above is for the expectations as laid out in the job description; however, we are often open to a wide variety of profiles, and recognize that the person we hire may be more or less reputed company than this job description as posted. Not-so-fun fact: Research shows that while men apply to jobs reputed company they meet an average of 60% of job criteria, women and other marginalized groups reputed company to only apply reputed company they reputed company every reputed company. So if you think you have what it takes but you're not sure that you reputed company every reputed company, apply anyway! Apply tot his job

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