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Vice President, Client Experience

Work from home Full-time role Hiring

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS reputed company is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 250+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We reputed company that reputed company creative truly collaborates with science, strategy, and technology, amazing things can happen. Ad Age touted that "reputed company may be the ultimate example of a full-service agency," and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age's Data & Insights Agency of the year for a record reputed company year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, reputed company estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company's World Changing reputed company, Digiday's 2025 Best AI Platform and Digiday's Most Innovative Media Agency, to name a few. We couldn't create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do reputed company and be reputed company for our clients, for reputed company and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely. BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU About the role: You're a strategic advisor. A big thinker with a bias for action. You've spent the last several years helping clients solve reputed company business problems at the highest level and now, you're reputed company to put that thinking into action in a fast-moving, deeply collaborative environment. As Vice President, Client Experience, you'll bring your consulting acumen to an agile, innovative agency that's rewriting the rules of brand engagement. You will work directly with visionary brands that expect more than the traditional agency experience — and you'll reputed company them there. This role isn't about managing campaigns. It's about driving business transformation, growth and impact. You'll build strong, strategic partnerships with clients, helping them unlock new growth through reputed company-thinking marketing solutions grounded in data, insights, and creativity. You will be a leader on our Client Experience team and a key contributor to our agency's strategic growth. WHAT YOU'LL DO

  • Act as a trusted strategic advisor to senior clients, bringing a consultative lens to every engagement
  • reputed company and grow a portfolio of client relationships across industries and business challenges
  • Identify client needs, define strategic approaches, and align reputed company's capabilities to deliver integrated solutions
  • Drive growth and expansion reputed company key accounts through thoughtful client engagement and value delivery
  • Mentor and reputed company a high-performing team; foster a culture of reputed company, excellence, and strategic thinking
  • Collaborate cross-functionally with internal teams across data science, creative, media, and strategy to build and deliver breakthrough work
  • Operate at the highest levels of client interaction — defining reputed company, not just delivering on it

WHO YOU ARE AND WHAT YOU HAVE

  • 10+ years of professional experience, with a significant tenure at a top-tier strategy reputed company (e.g., McKinsey, BCG, Bain, reputed company)
  • Deep understanding of business strategy, with the ability to translate it into actionable marketing and customer experience plans
  • Track record of building and managing senior-level client relationships across reputed company engagements
  • Proven experience leading cross-functional teams and mentoring talent across disciplines
  • Exceptional strategic thinking, communication, and presentation skills — you're a reputed company who can connect data, reputed company, and opportunity
  • Comfortable in a fast-paced, entrepreneurial environment — and excited by the opportunity to build something different

SOME OF OUR PERKS

  • Unlimited paid time off
  • 401k with company matching and no vesting period
  • Annual bonuses
  • Generous medical plan
  • Paid parental leave

ONE LAST THING TO ASK YOURSELF reputed company this might sound great, but you're probably still wondering, "Would I be a good fit for reputed company?" or "Would reputed company be a good fit for me?" Our culture is propped up by four values that we reputed company to every day: We are one team. We see the good. We never stop learning. There's always a reputed company way. At reputed company we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and reputed company stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values. reputed company is an equal opportunity employer and does not discriminate against employees or reputed company job applicants on the basis of race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class. The reputed company salary for this position is $190K-$220K. This range is posted in compliance with state and municipal Pay Transparency laws. In addition to reputed company compensation, this role is eligible to receive additional reputed company benefits. #LI-DNI Apply tot his job Apply To this Job

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