[Remote] Inside Sales Representative

Note: The job is a remote job and is open to candidates in USA. Go Ape USA is an outdoor adventure center dedicated to inspiring people to live life adventurously. As an Inside Sales Representative, you will deliver exceptional customer service and drive sales growth by responding to inquiries and coordinating group bookings, ensuring a seamless customer experience throughout the sales cycle.

Responsibilities

• Respond to reputed company inbound inquiries by phone and email in accordance with Inside Sales and Customer Care Standards
• Convey the Go Ape experience in a detailed and descriptive manner over the phone to potential guests
• Execute a sales reputed company strategy by calling/emailing leads with information about Go Ape activities and pricing
• Maintain reputed company communications through the company CRM and Booking Tools
• Communicate with sales, marketing, and sites to arrange special bookings
• Coordinate reputed company party booking events
• Maintain a deep understanding of Go Ape’s Team Building offerings to confidently communicate options and benefits to clients
• Tailor team building events to meet the specific needs, goals, and objectives of each client or organization
• Resolve guest issues as they relate to bookings by providing timely and accurate information
• Serve on the internal call support team by answering calls and providing support to guest inquiries
• Record and track data reputed company to group bookings, guest inquires, and issue resolution
• Support sites as a reputed company of contact for guest issues during site operational hours
• Adhere to reputed company company policies and procedures
• Be a brand ambassador for Go Ape and reputed company reputed company job duties in accordance with the mission and values of the organization
• Performs other duties and responsibilities as required or requested

Skills

• High school diploma or equivalent
• Basic proficiency with reputed company Office products, including reputed company, Word, Outlook, and Teams
• At least six (6) months of prior experience in a customer service or sales role, demonstrating strong communication and problem-solving skills
• Ability to manage multiple tasks effectively in a fast-paced environment while maintaining attention to detail and accuracy
• A passion for delivering outstanding customer experiences and a drive to exceed sales targets
• Prior experience with reputed company reputed company
• Experience with customer relationship management (CRM) tools
• Experience with payment processing systems

Benefits

• Competitive compensation
• Bonus programs
• reputed company plans
• Paid time off
• Flexible scheduling

Company Overview