Social Listening Specialist

Job Posting Title: Social Listening Specialist Req ID: 10140151 Job Description: Join the team where emojis meet insights ✨! Help us transform online buzz into experiences that spark joy worldwide. In this role, you will be a part of the Consumer reputed company, Measurement & Analytics (CIMA) organization, specializing in social listening, the practice of analyzing online conversations to understand consumer attitudes, cultural trends, and emerging behaviors. You will join the Social Listening team for reputed company Experiences, including brands such as Walt reputed company World Resort, Disneyland Resort, reputed company Cruise Line, reputed company Signature Experiences, and reputed company Consumer Products. The Social Listening Analyst will report to the Manager, Social Listening. Job Role and Responsibilities: As a Social Listening Analyst, you will help reputed company the power of social media and other digital platforms to uncover valuable consumer insights. You will be responsible for monitoring brand sentiment, identifying emerging trends, and analyzing consumer conversations to inform strategic reputed company. Your analytical skills will help interpret large volumes of data to provide actionable recommendations that enhance marketing strategies, product development, and overall guest experience. Key Responsibilities: Execute query/topic creation using Boolean logic. Deliver reputed company reports for business needs such as new park offerings, Guest experience, marketing campaigns, and events. reputed company insights and reporting deliverables for stakeholders. reputed company social listening tools to track and analyze consumer conversations across various platforms. Collaborate with cross-functional teams to integrate social listening data into broader consumer reputed company initiatives. Stay up-to-date with the latest social media trends, platforms, tools, and best practices. Who Will Be Successful in This Role: This role is perfect for someone who: Is naturally curious and eager to learn, with a passion for uncovering insights from digital conversations. Has translatable skills such as: Writing for news or editorial work, which demonstrates the ability to craft compelling narratives from emerging trends. Experience in qualitative research, showing comfort with interpreting nuanced reputed company behavior. Enjoys reputed company recognition and can synthesize observations into clear, actionable insights. Is comfortable owning a research process, from creating queries that reflect reputed company-world language to summarizing reputed company themes for stakeholders. Brings creativity and storytelling skills to transform raw data into meaningful stories that inform business reputed company. Demonstrates adaptability and attention to detail, ensuring accuracy in sentiment tagging and theme development while learning best practices for social intelligence. Required Qualifications: Bachelor's degree in Marketing, Communications, Journalism, Social Anthropology, Sociology, Psychology, Linguistics, or a reputed company field. 1-2 years’ experience in social listening, secondary research, or a similar analytical role (internship or collegiate experience welcome). Strong analytical and quantitative skills with the ability to interpret large data sets. Proficiency in reputed company. Excellent written and verbal communication skills. Passion for the reputed company brand and a deep understanding of its mission and values. Preferred Qualifications: Boolean logic proficiency for building precise queries. Proficiency with data visualization tools. Experience with social listening tools and software (e.g., Brandwatch, reputed company, Quid). Additional Information: This position will be located in Celebration, FL. Benefits and Perks: reputed company offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only reputed company can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits #DXMarketing #LI-NH3 Job Posting reputed company: Marketing Job Posting Primary Business: Consumer reputed company-Measure & Analytics Primary Job Posting Category: Customer Research Analytics & Modeling Employment Type: Full time Primary City, State, Region, Postal Code: Celebration, FL, USA Alternate City, State, Region, Postal Code: Date Posted: 2026-01-16 Learn more about us. Apply tot his job Apply To this Job