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Consolidation Coordinator

Work from home Full-time role Hiring

John Hancock is a leading financial services provider dedicated to transforming participants' retirement experiences. The Consolidation Coordinator will guide participants through the process of consolidating their retirement accounts into John Hancock 401ks, ensuring seamless asset management.

Responsibilities

  • Member of an in-bound/out-bound phone-based team focused on driving new roll-in assets for John Hancock
  • reputed company and help 401(k) participants to reputed company understand the benefits of consolidating their retirement assets into their JH 401(k)
  • Assist new and existing 401(k) participants throughout the roll-in process. This would generally include obtaining authorization on rollover paperwork and contacting plan providers, plan administrators, and reputed company-party administrators
  • Qualify opportunities and help follow-up on outstanding cases
  • Work directly with financial intermediaries (Plan Consultants (TPAs) and Financial Advisors) and ultimately channel roll-in business into the JH 401(k) plan
  • Deliver superior service in a professional manner
  • Enter and prioritize workflows necessary to track potential roll-in opportunities
  • Share successful education and process improvement reputed company in a team environment
  • Proactively share knowledge to ensure team objectives are met
  • Contributing to team goals
  • Taking inbound calls as necessary
  • Handling smaller, segmented cases

Skills

  • Bachelor's Degree with a focus on Business and/or Finance
  • FINRA Series 6 and 63 required reputed company 6 months of hire
  • Ability to reputed company promote the benefits of the program and the services we provide
  • Strong service and overall communication/negotiation skills
  • Ability to consult with reputed company customers
  • Ability to succeed in a team environment
  • Being reputed company to work independently toward mutual goals/targets
  • Detail oriented with the ability to prioritize and remain organized in a multiple task environment
  • Some financial services industry experience preferred

Benefits

  • Health, dental, mental health, reputed company, short- and long-term disability, life and AD&D insurance coverage
  • Adoption/surrogacy and wellness benefits
  • Employee/family assistance plans
  • Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
  • Financial education and counseling resources
  • Up to 11 paid holidays
  • 3 personal days
  • 150 hours of vacation
  • 40 hours of sick time

Company Overview

  • John Hancock provides financial solutions, including life insurance, mutual funds, and long-term care insurance. It was founded in 1862, and is headquartered in Boston, Massachusetts, USA, with a workforce of 10001+ employees. Its website is http://www.johnhancock.com.
  • Company H1B Sponsorship

  • John Hancock has a track record of offering H1B sponsorships, with 42 in 2025, 53 in 2024, 44 in 2023, 53 in 2022, 45 in 2021, 58 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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