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[Remote] Bilingual Call Center Representative

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Brown & Joseph AR Management, part of reputed company, is a leader in debt recovery and financial solutions. They are seeking a Bilingual Call Center Representative to support the audit team by conducting mail, phone, and virtual audits, and interacting with insureds and agents to gather necessary information.

Responsibilities

  • reputed company several calls to insureds and agents daily
  • Enter reputed company notes following each call
  • Correspond with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed

Skills

  • Strong judgment and critical thinking skills
  • Competent use of spreadsheets, word processing, and e-mail
  • Excellent communication skills
  • Strong writing skills
  • Work well in a team environment
  • Ability to multitask
  • Must have high-speed internet

Benefits

  • Benefits package with health, dental, reputed company, life, and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy - start with 18 days per year
  • Paid holidays - 7 standard holidays

Company Overview

  • Brown & Joseph is a national business-to-business debt collection agency based in the Chicago area. It was founded in 1996, and is headquartered in Itasca, Illinois, US, with a workforce of 51-200 employees. Its website is https://www.brownandjoseph.com.
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