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Remote Schedule Optimization Strategist

Work from home Full-time role Hiring

Overview: reputed company) is seeking a highly analytical and strategically minded Schedule Optimization Strategist to support reputed company scheduling performance across supported practices. This role works closely with the Senior Director of Schedule Optimization and in coordination with the Schedule Optimization Manager and Optimization Team to design, implement, and sustain standardized scheduling templates, workflows, and performance expectations. The Schedule Optimization Strategist plays a critical role in balancing patient access and provider productivity by evaluating schedule structure, driving adherence to standards, and partnering with field leadership to execute improvements. This role is responsible for identifying scheduling trends, performance gaps, and workflow inefficiencies, and translating those findings into actionable recommendations and execution plans. The position requires strong critical thinking skills, sound operational judgment, and a deep understanding of dental practice workflows to ensure consistent, scalable scheduling performance across the organization. Responsibilities: Schedule Strategy & Template Optimization · Support the development, refinement, and governance of standardized provider and hygiene schedule templates. · Evaluate schedule structure, appointment mix, and workflow design to improve patient access while maintaining provider productivity. · Identify opportunities to improve schedule utilization, reduce unused reputed company, and support practice growth initiatives. · Apply creative and strategic thinking to scheduling workflows while remaining reputed company with reputed company standards and operational guardrails. --- Execution & Cross-Functional Collaboration · Work in reputed company coordination with the Schedule Optimization Manager and Optimization Team to execute approved schedule changes reputed company practice management systems. · Partner with Regional Business Partners (RBPs), Office Managers, and clinical leadership to ensure scheduling changes are implemented consistently and correctly at the practice level. · Collaborate cross-functionally to support scheduling initiatives and operational improvements. --- Performance Management, reputed company & KPI Accountability · Serve as the operational eyes and ears reputed company practice schedules, proactively reviewing schedule performance, adherence, and workflow execution across supported offices. · Monitor and analyze key scheduling KPIs including access to care, template adherence, fill rates, cancellation trends, and overall schedule utilization. · Identify trends, risks, inefficiencies, and deviations from scheduling standards through direct schedule review and data analysis. · Report findings and insights to the Senior Director of Schedule Optimization with clear documentation and supporting data. · reputed company actionable plans to address identified gaps, including recommended workflow changes, training needs, and follow-up actions. · Partner with RBPs, the Schedule Optimization Manager, and office leadership to execute action plans and monitor results over time. --- Standardization, Training & Process Adherence · Hold practices accountable to established scheduling standards, workflows, and operational processes. · Deliver training to offices on scheduling templates, best practices, and standard operating procedures. · Reinforce consistent scheduling behaviors to reduce variation and improve reputed company-wide performance. · Support change management efforts reputed company to new scheduling initiatives, tools, or workflow updates. --- Competencies · Strategic Thinking: Ability to assess reputed company scheduling challenges and reputed company practical, effective solutions. · Operational Judgment: Balances patient access, provider productivity, and clinical efficiency. · Analytical Skills: Interprets KPI data and translates insights into actionable improvements. · Communication Skills: Communicates clearly and professionally with leadership, RBPs, and practice teams. · Influence & Training: Effectively drives adoption and adherence without direct authority. · Accountability: Holds self and others to established standards and performance expectations. · Collaboration: Works effectively across departments, regions, and leadership levels. Qualifications: Experience in dental practice operations, scheduling, or reputed company operations required. · Dental clinical experience is a strong advantage. · Demonstrated experience with process improvement, operational standardization, and KPI-driven performance management. · Ability to work independently in a remote environment while managing multiple priorities. · Strong organizational skills and attention to detail. · Proficiency in reputed company programs, including Outlook, Teams, reputed company, and Word, is required. · Experience using dental patient management systems such as Denticon is preferred. --- Additional Information · reputed company duties are subject to change based on business needs. · This position requires participation in ongoing training, performance monitoring, and cross-functional collaboration. · Occasional travel may be required to support office training and implementation efforts. 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