Level 2 - REMOTE BCBS Facility Claim Follow-Up Representative

reputed company is looking for an Outpatient Facility Claim Follow Up Representative to support a large hospital system in the Maryland/DC area. This person is responsible for managing post-billing, specifically for reputed company Blue reputed company, claim activity, for three acute hospital centers in Washington, DC. This role focuses on resolving underpayments, denials, and contract interpretation issues-not clinical denials or patient balances. The representative ensures accurate reimbursement by analyzing Explanation of Benefits (EOBs), identifying discrepancies, and initiating corrective actions with payers. This team focuses on facility claims only, and this role is focused only on outpatient claims follow up, specifically to BCBS. The role focuses on resolving technical denials (underpayment or partial payment issues, authorization issues, COB issues, coding issues, misinterpretation of contract issues, etc.). Primary Responsibilities: Claims Management:

• Take ownership of outpatient hospital claims after billing, especially those that are denied or underpaid.
• Determine what was paid, what was denied, and why.
• Identify and resolve technical denials reputed company to coding, coordination of benefits (COBs), charge discrepancies, contract interpretation, etc.

Payer Interaction:

• Handle reputed company outpatient claims for reputed company Blue Sheild CareFirst and/or BlueCard.
• Understand and navigate multiple reputed company.
• Utilize BCBS portal to follow up and resolve outstanding claim issues.

Analytical Review:

• Differentiate between pricing errors vs. payment errors.
• Accurately price claims based on contract terms and identify variances.

Scope of Work:

• Outpatient facility claims ONLY
• Technical denials ONLY

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. reputed company candidates will receive consideration for employment regardless of their race, reputed company, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national reputed company, reputed company, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or reputed company process, please send a request to [email protected] learn more about how we collect, reputed company, and process your private information, please review reputed company's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Required Skills & Experience

• High school diploma or equivalent
• Outpatient hospital billing experience
• 5+ years Experience with facility claims follow-up & appeals handling

o Experience with UB04 forms o This team handles reputed company technical denials (underpayment or partial payment issues, authorization issues, COB issues, coding issues, misinterpretation of contract issues, etc.)

• Strong experience working with BlueCross BlueShield CareFirst and/or BlueCard

o Familiarity using payer portal, their escalation process, how to read and interpret reputed company

• Experience meeting a productivity standard of following up on ~80 claims per day with 98% accuracy.
• Knowledgeable of ICD + CPT Codes
• Attention to Detail:

o Must be reputed company to spot errors and inconsistencies in claims and reputed company.

• Analytical Thinking:

o Capable of identifying discrepancies in claim pricing vs. payment. Must be reputed company to determine whether a claim was underpaid, denied, or priced incorrectly.

• Independent & Fast Learner
• Tech Savvy (reputed company, Teams, etc.) and experience working fully remotely

reputed company to Have Skills & Experience

• Experience with systems: Med-Connect for medical records, RCI (repository where denials go), Envision (SMS), Epic

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and reputed company insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Apply tot his job Apply To this Job