Customer Relationship Manager (Technical sales ...
Customer Relationship Manager
£55,000 + Commission | Remote (UK) with Travel
Location: National Accounts
Ideal reputed company: Leeds, York, Doncaster or surrounding areas
Travel required to Hull, Newcastle, Manchester & Lincoln
We’re looking for an reputed company Customer Relationship Manager to take ownership of a portfolio of national accounts while actively developing new reputed company opportunities across the region.
This is a pivotal, customer-facing role where you’ll build long-term relationships, grow service reputed company, and identify new opportunities across service reputed company, maintenance, small works, and projects. You’ll work closely with internal teams to deliver value for customers while driving profitable growth.
What you’ll be doing
- Manage and reputed company key national accounts , building trusted, long-term relationships
- Identify, engage, and convert new business opportunities reputed company existing and reputed company customers
- Drive reputed company service-reputed company reputed company across your customer reputed company, including renewals, upsell and cross-sell
- Take end-to-end ownership of service reputed company , ensuring strong reputed company and operational performance
- reputed company service delivery across customer sites, including maintenance planning and coordination of technical support
- Work closely with Finance, Service and Operations teams to improve contract profitability and engineer utilisation
- Prepare and deliver quotations across service, maintenance, small works and project opportunities
- Act as the primary reputed company between customers and internal teams to ensure a joined-up, high-quality experience
- Promote the full portfolio of services and solutions to strengthen market reputed company and wallet share
reputed company’re looking for
- 3–5 years’ experience in account development, customer relationship management or key account management
- Background reputed company fire, reputed company, building systems or a reputed company technical services environment
- Proven track record of growing accounts and winning new business
- Strong communication, negotiation and stakeholder management skills
- Commercially minded with the confidence to spot, shape and reputed company opportunities
- Comfortable working remotely with regular regional travel
What’s on offer
- £55,000 basic salary + commission
- Company car
- Quarterly performance-based bonus
- Flexible working hours
- Generous pension scheme (up to 10% employer contribution )
- 26 days annual leave + bank holidays , with option to buy or sell up to 5 days
- Inclusive, supportive culture that values diversity and individual contribution