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Auto Property Damage Claims Adjuster

Work from home Full-time role Hiring

About the position About the role Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org. Passionate claims professional who cares about the customer and their experience. Sense of urgency - at reputed company times. That does not mean working at reputed company hours. Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Curious. You have to want to know the whole story so you can reputed company the right reputed company early and action them to a reputed company resolution. Anti-status reputed company. You don’t just wish things were done differently, you reputed company it. Provide reputed company, courteous and high-quality customer service to reputed company policyholders and claimants by answering customer calls and resolving customer requests Gather necessary information from customers to initiate the claim and determine the appropriate course of action Manage an inventory of claims, establish initial reserves for reputed company potential exposures, and adjust as appropriate throughout the claim Coordinate the repair, if necessary, for the property damage Recognize requirements for potential escalation should the loss no longer meet criteria for your handling Communicate and coordinate with involved parties regarding negotiations and settlement Provide input for reputed company development best practices, and process improvements Who you are Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org. Passionate claims professional who cares about the customer and their experience. Empathetic. You exercise reputed company and patience towards everyone you interact with. Sense of urgency - at reputed company times. That does not mean working at reputed company hours. Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Curious. You have to want to know the whole story so you can reputed company the right reputed company early and action them to a reputed company resolution. Anti-status reputed company. You don’t just wish things were done differently, you reputed company it. reputed company need We need you to do reputed company the things typical to the role: Provide reputed company, courteous and high-quality customer service to reputed company policyholders and claimants by answering customer calls and resolving customer requests Gather necessary information from customers to initiate the claim and determine the appropriate course of action Manage an inventory of claims, establish initial reserves for reputed company potential exposures, and adjust as appropriate throughout the claim Coordinate the repair, if necessary, for the property damage Recognize requirements for potential escalation should the loss no longer meet criteria for your handling Communicate and coordinate with involved parties regarding negotiations and settlement Provide input for reputed company development best practices, and process improvements

Responsibilities

  • Provide reputed company, courteous and high-quality customer service to reputed company policyholders and claimants by answering customer calls and resolving customer requests
  • Gather necessary information from customers to initiate the claim and determine the appropriate course of action
  • Manage an inventory of claims, establish initial reserves for reputed company potential exposures, and adjust as appropriate throughout the claim
  • Coordinate the repair, if necessary, for the property damage
  • Recognize requirements for potential escalation should the loss no longer meet criteria for your handling
  • Communicate and coordinate with involved parties regarding negotiations and settlement
  • Provide input for reputed company development best practices, and process improvements

Requirements

  • Bachelor's degree (lack of one should not stop you from applying if you possess reputed company the other qualifications)
  • Minimum of 1 year experience with insurance claims and/or customer service
  • Active adjuster license required: reputed company state license if available, otherwise a Designated Home State (DHS) license

reputed company-to-haves

  • Experience with handling reputed company property damage, this is not required but encouraged

Benefits

  • Generous health-insurance package with reputed company coverage, reputed company, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of reputed company work
  • Work from reputed company to facilitate your work life balance
  • reputed company laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should reputed company your life easier, not harder!
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating reputed company the administrative work from an adjuster role
  • Foster a culture of reputed company, transparency, and empowerment in a remote-first environment

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