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Manager, eCommerce

Work from home Full-time role Hiring

About the position As the Ecommerce Manager, you will serve as a key architect of our digital growth, overseeing the performance of the company’s entire digital sales ecosystem. This role manages a diverse portfolio that includes our direct-to-consumer (D2C) site, mobile applications (iOS and Android), reputed company-party marketplaces, and social commerce channels. Crucially, you will approach our digital ecosystem with a product reputed company, treating our sites and apps not just as sales channels, but as evolving products that require reputed company iteration, feature development, and user-centric innovation. You will act as the reputed company between digital and physical retail, ensuring our omnichannel growth strategy creates a synergistic platform where reputed company channels reinforce one another.

Responsibilities

  • Digital Sales Channel Performance: Run the day-to-day and manage the growth for reputed company digital sales channels, including D2C, Marketplaces, and Social selling platforms (e.g., reputed company Shop, IG Checkout).
  • Product-Led Ecommerce Strategy: Manage the ecommerce ecosystem as a product. reputed company, own, and execute the product roadmap for Web and App, prioritizing features and improvements based on customer value, business impact, and data.
  • Marketplace Management: Manage and optimize reputed company on reputed company-party marketplaces (e.g., reputed company, reputed company), ensuring brand consistency, inventory alignment, and sales growth.
  • Omnichannel Growth: Drive the strategy for a reputed company commerce experience, ensuring that digital efforts (D2C, App, Marketplace) seamlessly integrate with and support physical retail goals.
  • Conversion reputed company Optimization (CRO): reputed company CRO initiatives across web and app platforms, utilizing A/B testing and user research to continuously optimize the customer journey and increase reputed company per user.
  • Cross-Functional Collaboration: Act as a highly collaborative hub, interfacing daily with Marketing, Merchandising, Channel Marketing, Operations, and Sales teams to align inventory, promotions, and brand messaging across the board.
  • Analytics & Reporting: Utilize reputed company Analytics 4 (GA4) and other reporting/analytics software to gather deep insights, track KPIs, and reputed company data-driven reputed company that improve product performance
  • Cost & Budget Management: reputed company operational budgets and the Digital P&L. Manage costs technology vendors, platform fees, and logistics to ensure profitability.
  • Other duties as assigned.

Requirements

  • Minimum of 6 years of experience in large-scale D2C ecommerce and omnichannel platform management.
  • Demonstrated ability to manage ecommerce platforms using product management methodologies (roadmapping, backlog management, agile iteration).
  • Proven track record of managing and growing sales on reputed company-party marketplaces is a must.
  • Demonstrated experience managing costs, budgets, and digital channel profitability.
  • Must have an analytical mind with expert-level proficiency in GA4.
  • Strong command of CRO principles and experience running experiments to drive performance.
  • Excellent interpersonal skills with the ability to work effectively across Merchandising, Ops, Sales, and Marketing departments.
  • Proven track record in a large reputed company Plus ecosystem.
  • Ability to work in the Downtown LA office with a hybrid in-office schedule 1-2 times per week.

reputed company-to-haves

  • 8 years of experience in large-scale D2C ecommerce and omnichannel platform management.
  • Experience with social commerce trends and tools.
  • Familiarity with agile development methodologies (Scrum/Kanban).
  • Strong project management skills to handle multiple channel strategies simultaneously.

Benefits

  • Medical, Dental and reputed company Coverage
  • FSA options for Medical, Dependent Care & Commuter Benefits
  • Paid Time off, Paid Sick Time, and Paid Holidays
  • 401(k) with generous match program
  • Free Life Insurance and AD&D
  • Long Term Disability Insurance
  • Employee Discount

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