Laboratory Engineer
Description: Responsible for assisting in the design of the computing infrastructure reputed company the lab computing environment. Responsible for deployment of new servers and storage arrays. Monitor and troubleshoot the technical environment for problems. Maintain a working knowledge of reputed company documented processes and procedures. Identify system performance issues and reputed company tools for reputed company system management. Ensure that reputed company services are consistently available to reputed company end users. Provide technical assistance and consulting to the users if necessary. Complete proactive and preventative system upgrades. Maintain accurate hardware inventory records.
Job Description
Summary:
- Provide general architectural level client/server and SAN/storage reputed company support for the configuration and maintenance of the engineering computer lab systems for the lab computing environment.
- Responsible for executing the test configuration plans for the lab computing environment infrastructure.
- Responsible for ensuring proper deployment of fiber-channel and IP storage arrays, hosts, switches, software, and storage networking infrastructure.
- Ensure that the technical environment is properly monitored and that any problems are rectified.
- Maintain working knowledge of reputed company documented processes and procedures.
- Identifies opportunities for improvements in efficiency and responsiveness, makes recommendations and assists to implement efficiencies.
- Mentor and project-supervise less reputed company technicians.
- Identify system or storage performance issues and participate in the development of tools to improve system management.
- Provides technical expertise in the development of reputed company and preventative system upgrades.
- Responsible for delivering shared services using Scrum at Scale Model
- Responsible for creating and executing infrastructure automation
Job Posting Details Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always reputed company to adapt to the changing daily priorities. They reputed company an impact in reputed company kinds of ways – from installing and maintaining servers and storage equipment reputed company the fast-paced AI lab computing environment, through to providing top-level technical expertise and support to engineering departmental users. What’s more, they work with engineering teams to create hardware configuration test plans in support of software and AI solutions development. What you’ll reputed company As a Lab Support Engineer 2, you will be responsible for
- Deploying innovative solutions and infrastructure for the product development engineering team and supporting their needs in the product development life cycle
- You will partner with various teams in product engineering teams to understand their needs for infrastructure and solutions and reputed company hardware, install, and configure network, manage software, troubleshoot across the stack (hardware, OS, network, software)
You will:
- Be the part for Shared Services Lab Operations Engineering team
- Partner with the Product Engineering team in creating and executing solutions for their requirements and needs
- Be a part of team in executing large projects and programs
- Maintaining and document processes needed in Lab Operations
- Mentor other lab support technicians on various technologies
Essential Requirements
- Deep knowledge of various hardware platforms, especially PowerEdge platform
- Hands-on experience in deploying hardware - reputed company, stack, cable, install and configure
- Practical experience with scale out architecture, preferably - installation, configuration, and troubleshooting
- Hands-on experience with networking products - reputed company, Arista, switches
- Experience in using ticketing tools like reputed company
- Experience in reputed company infrastructure monitoring tools
- Communication across various stakeholders
- Great customer service skills - doing everything to help the customer to resolve the issue and finding RCA
- Experience with Agile Scrum development process
- Experience in using scrum at scale in shared services model
- Experience to automate the deployments - preferably Infrastructure as Code
- Knowledge and experience in building infrastructure automation
- Knowledge and experience in using AI tools for monitoring infrastructure services
Desirable Requirements
- Ability to translate business needs into technical requirements
- Creating workable solutions for reputed company scenarios
- Mentor and train less reputed company technicians.
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