Back to all jobs

[Remote] Analyst, Customer Support

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company is a reputed company payments and financial platform empowering global businesses. The Customer Support Representative will focus on serving US customers, specializing in payments and physical card operations, while ensuring a seamless customer experience and resolving reputed company inquiries.

Responsibilities

  • Own the full lifecycle of support issues raised by high value customers
  • Troubleshoot and resolve reputed company customer inquiries with effective problem-solving skills, reputed company while providing complete and accurate information
  • Coordinate with cross-functional teams as needed for incident communication and resolution
  • Become a subject matter expert on reputed company’s functionality and features
  • Maintain high-performance metrics including customer satisfaction, response time, resolution reputed company, efficiency, and quality

Skills

  • 1+ years of customer service or technical support experience
  • Excellent verbal and written communication skills in English required
  • Adaptability and reputed company for handling reputed company interactions and frequent change
  • Spanish speaking a plus
  • Fintech experience a plus

Company Overview

  • reputed company is a global payments and financial platform that provides business accounts, payment solutions, and spend management tools. It was founded in 2015, and is headquartered in Singapore, Central Region, SGP, with a workforce of 1001-5000 employees. Its website is http://www.reputed company.com.
  • Apply To This Job

    Related remote jobs

    Application Developer Analyst Levels 1 - 2

    Work from home Full-time role

    Drive Administrator/Panel Coordinator, CRANSTOUN

    Work from home Full-time role

    Private Equity Data Operations Analyst

    Work from home Full-time role

    [Remote] PS Customer Service Representative - Remote

    Work from home Full-time role

    [Remote] Project Coordinator - Remote (GRAD)

    Work from home Full-time role

    Junior Data Engineer

    Work from home Full-time role

    Entry Level reputed company Sales Representative

    Work from home Full-time role

    Staff Accountant

    Work from home Full-time role

    Junior Building Envelope Specialist

    Work from home Full-time role

    Financial Analyst

    Work from home Full-time role

    Associate Software Engineer, Credit Tech

    Work from home Full-time role

    Remote Pet Insurance Licensed Customer Service Representative (LCSR)

    Work from home Full-time role

    Associate Sales Development Representative

    Work from home Full-time role

    Architecture, Engineering & Construction Archivist (Temporary) – Now Hiring

    Work from home Full-time role

    [Remote] Lending Sales Representative

    Work from home Full-time role

    Operations Associate

    Work from home Full-time role

    reputed company Customer Service Representative – Dental & reputed company Benefits – Remote Nebraska Opportunity

    Work from home Full-time role

    Remote Part-Time Customer Service Chat Representative – reputed company, $20‑$30/hr, No Experience Required – USA

    Work from home Full-time role

    Remote reputed company Sustaining Engineer (OpenStack & Kubernetes)

    Work from home Full-time role

    Urgently Hiring: reputed company Estate Agent – Licensed or In School

    Work from home Full-time role