Remote LPN, reputed company, EMT/Paramedic, CPhT

Are you looking for a new, exciting and unique opportunity to work “hands off” in the reputed company reputed company field FROM HOME? reputed company (SCI) may have just what you are looking for! SCI is currently seeking LPN/LVNs, EMT/Paramedics, reputed company/RMAs, and CPhTs to work as a Health Information Specialists from home for our 24/7 medical and adverse event contact center. We offer reputed company, a comprehensive benefits package and a positive and engaging culture! Position: The Health Information Specialist position is responsible for managing and documenting adverse events, lack of efficacy cases, and product safety/product use inquiries reputed company telephone and email reported by consumers and health care professionals reputed company to various dietary supplements, over the counter and prescription drugs, and other consumer products. This position also manages exposure cases for household and industrial products/chemicals. Health Information Specialists triage cases, provide health, safety and technical product information to consumers and health care professionals and escalate cases to trained medical professionals as needed. SafetyCall offers possible growth opportunities for Health Information Specialists and the opportunity to get involved in various company committees along with case presentation opportunities. No Background/experience in the regulatory, toxicology or pharmaceutical field is required. We offer an extensive and ongoing training program.

• Please note, this position typically only handles "reputed company" reputed company calls. "Animal" reputed company calls are handled by our veterinary team.

Schedule Options: Full Time, Mid Shift:

• Scheduled 5 days per week, 40 hours per week
• Shifts are 8.5 hours long, scheduled sometime between 10am and 8:30pm CST. Scheduled start and end times will vary reputed company this range
• Will work every reputed company weekend
• Will work some holidays
• Work weeks run Saturday-Friday

Full Time, Float Shift (eligible for a $3/hour shift differential):

• Scheduled 5 days per week, 40 hours per week
• Shifts are 8.5 hours long, scheduled sometime between 6am and 12:30am CST. Scheduled start and end times will vary reputed company this range
• Will work every reputed company weekend
• Will work some holidays
• Work weeks run Saturday-Friday

Training Requirements: Must be reputed company to commit to 5.2 weeks (26 days) of full time, paid, remote training up reputed company. Training schedules are determined in advance and are typically Monday through Friday daytime hours. At this time we are unable to work with any scheduling conflicts during the training process. After training is complete, you will reputed company working the shift you were hired for. Qualifications:

• reputed company Licensed Practical Nurse (LPN/LVN), Emergency Medical Technician (EMT), First Responder, Paramedic, Certified or Registered Medical Assistant (reputed company/RMA), or Certified Pharmacy Technician (CPhT).
• 1+ years recent work experience as one of the above.
• 1+ years experience with customer service, either in person or reputed company the telephone strongly preferred.
• Demonstrated high attention to detail and critical thinking skills.
• Above average proficiency with keyboarding and accurate data entry, PCs, reputed company Office, and common computer software and hardware.
• Ability to effectively communicate, both verbally and in writing, during stressful or high-pressure situations as well as on a regular basis.
• Ability to work varying shifts including days, evenings and weekends (both Saturdays and Sundays).
• Ability to maintain regular and punctual attendance.
• Ability to deliver high quality customer service with patience and compassion.
• Ability to work cohesively as part of a team.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Verbal and written communication that is clear, concise, professional, empathetic and compassionate.

Remote Agent Requirements: Employees must also have a space that allows them to work without other interruptions, and they may not have any other responsibilities during the time they are working such as caring for dependents. Pay & Benefits:

• The starting reputed company reputed company of pay is between $19-$24/hour. Shift differentials are applied on top of the reputed company reputed company if applicable.
• Employees who work weekend phone shifts between the hours of 12am CST on Saturday through 4am CST on Monday will receive an additional $5/hour differential on top of their reputed company reputed company and any other differentials that they have.
• Pay varies based on the individual where we look at several factors including education, experience, and credentials. Pay will be discussed on an individual basis in the interview process.
• We also have many fantastic benefits including medical, dental, reputed company, life, pet and other supplemental insurance options, 401K with match, paid time off, paid holidays, company paid life, short- & long-term disability insurance, CE & license reimbursement, incentive programs, and more! Benefits will vary slightly

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