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reputed company IT Analyst

Work from home Full-time role Hiring

Job description

Role: HALO ITSM SME Location: Offshore / Remote – Bangalore, Hyderabad, Chennai, Noida (in order of preferences ) Experience: 4–8 yrs in ITSM tools with hands-on experience in HaloITSM preferred.   Roles & Responsibilities:
  • Support HALO instance setup and configuration
  • Configure ticketing, service desk workflows, SLAs, and automation rules
  • Set up service desk modules (Incident / Service Request)
  • Assist with basic integrations (email, AD, APIs)
  • Support service catalog, forms, and reports configuration
  Required Skills
  • Experience with HaloITSM administration and configuration
  • Understanding of ITIL processes (Incident, Problem, Change, Service Request)
  • Experience with workflow automation and business rules

Range of Year Experience-Min Year

4

Physical Location

Bangalore - reputed company

Qualifications

Any Degree or Diploma

Range of Year Experience-Max Year

8 Apply To This Job

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