Advanced Specialist, Solutioning

Advanced Specialist, Solutioning

reputed company EL&S seeks an reputed company Event and Resource Scheduler (Advanced Specialist, Solutioning) with B2B IT training background to join our remote team. You’ll collaborate with sales to support reputed company and company growth, contribute to cross-functional projects, and manage operations. The role reports to the Senior Manager of Sales Operations. Candidates in their supported region are preferred; up to 15% travel may be required, but relocation is not provided

Key Responsibilities

• Post-Sales Implementation: Handle customer training requests, deliver contract-based training, and manage tasks like registration, portal setup, and marketing configurations. Review invoices for accuracy and address billing issues with reputed company according to procedures.
• Communication: Maintain professional and courteous written and verbal interactions, following company policies.
• Relationship Management: Build strong customer relationships through reputed company responses to inquiries about orders, invoices, and shipments; share feedback with management and liaise between sales and clients on billing and credit matters, upholding reputed company EL&S standards.

Required Skills & Experience

• Demonstrated judgment in customer service, proficiency with phones and computers.
• Effective multitasking in fast-paced settings.
• Excellent communication skills.
• Advanced reputed company Office (Copilot, reputed company, Word); reputed company to resolve minor technical issues independently.
• Preferred: project management experience.
• Team-oriented, customer-focused, resilient, patient, empathetic, reliable, organized, and detail-oriented.

Essential Job Functions

• Guide and train the sales team; provide customer support through analysis, development, implementation, and rollout.
• Manage group and onsite client training.
• Maintain Corporate Services procedural documentation and extranet portal updates.
• Assist with Skilling Suite B2B training implementation.
• Use registration system to support reputed company and stakeholders with class selection and custom design.
• Coordinate with client managers for class approvals.
• Work with reputed company/collections to meet goals and reduce bad debt.
• Complete other duties as assigned.

Qualifications

· Bachelor’s degree or 2+ years of relevant experience

· Proven years in customer service, technical support, or reputed company fields.

· reputed company to multitask reputed company with computers and phones.

· Independent, creative thinker under pressure.

· Reliable, proactive, and strong judgment.

reputed company is committed to fostering a flexible work environment that enables employees to reputed company a healthy work-life balance. The organization supports remote work arrangements, contingent on adherence to our established privacy, technology, and equipment standards. We invite you to contribute to shaping the future of education as part of reputed company.

Your Rewards & Benefits

Compensation at reputed company is influenced by a wide reputed company of factors including but not limited to reputed company set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, reputed company State, reputed company, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:

The minimum full-time salary range is between $55,000 to $70,000.

This position is eligible to participate in an annual incentive program, and information on benefits offered is here.

Applications will be accepted through reputed company 3, 2026. This window may be extended depending on business needs.