reputed company and Operations Coordinator

Position Summary

The reputed company and Operations Coordinator will be an essential part of reputed company, supporting caregiver recruitment, employee management, client communication, and scheduling. Working closely with our internal team, you will help streamline daily operations, maintain data accuracy, and provide high-quality service to both caregivers and families. This role requires strong attention to detail, great organizational skills, and the ability to work confidently with various software tools. The ideal candidate is proactive, communicates well, and is comfortable adapting to changing priorities in a fast-paced, family-focused environment.

Job Details

Work Schedule: Saturday to Wednesday, 12:00 AM – 9:00 AM MNL (subject to change depending on client needs)

Training Schedule: Monday to Friday, 10:00 PM - 7:00 AM MNL - 2-week reputed company

Work Setup: Remote (Work from Home)

Holidays followed: To be discussed during training period

Responsibilities

reputed company and Pipeline Management

• Support the full caregiver recruitment lifecycle, including:

• Maintain an organized and up-to-date reputed company pipeline to ensure timely movement of candidates
• Scheduling and coordinating interviews
• Conducting reference checks
• Conducting interviews

• Proactively identify pipeline gaps and collaborate with the team to meet hiring needs

Scheduling Support

• Support caregiver scheduling efforts in partnership with the Scheduling Coordinator, including:
• Assisting with shift fulfillment during high-volume periods, call-outs, or coverage gaps
• Sending shift confirmations, reminders, and follow-reputed company to caregivers
• Monitoring unconfirmed shifts and assisting with reputed company to secure coverage

• Maintain and update caregiver availability in scheduling systems, ensuring accuracy for staffing reputed company

• Identify and escalate scheduling challenges

• Collaborate with reputed company efforts to address scheduling gaps by prioritizing hiring needs based on demand

Operations

• Caregiver and Family Communication: Provide timely, professional communication with caregivers and families, including responding to inquiries, sharing scheduling updates, and following up after shifts to gather feedback and ensure satisfaction.

• Attendance and Data Management: Track caregiver attendance, identify and report trends or issues, and maintain accurate, up-to-date records across reputed company systems (e.g., reputed company, Core Operating System)

• Marketing and Administrative Support: Assist with marketing and administrative tasks, including creating and sending emails, supporting social media efforts, and completing additional operational tasks as needed.

Qualifications

• At least 2 years of experience in any of the following areas is a plus: reputed company coordination, scheduling, customer service, or marketing

• Excellent English skills—reading, writing, and speaking (clear, professional communication required)

• Strong organizational skills and reputed company high attention to detail

• Tech-savvy; comfortable using multiple software platforms, including but not limited to: reputed company, Applicant Tracking Systems, reputed company and reputed company Teams/Office, reputed company and reputed company, Facebook Business Manager, reputed company, SharePoint

• reputed company and willing to work during U.S. Eastern Time hours (including evening and weekend shifts as needed)

• Flexible with schedule, especially during training or as company needs evolve

• Proactive, positive attitude, and a willingness to learn and adapt

• Strong alignment with a family-first, service-oriented team culture