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Delivery Ops Prof-Prj

Work from home Full-time role Hiring
%3Cp style=%22font-family: Arial;%22%3EThe Operations Professional position is responsible for maintaining and executing projects and processes in collaboration with Career Management Delivery. The role focuses on internal and external relationships delivering high level customer service enabling our business partners to sustain candidate satisfaction and exceed business objectives. Requires intermediate to advanced technical aptitude operating Windows, Mac, Mobile Devices, software applications (MS Office 365 Suite, MS Teams, Tableau) and proprietary databases.%26nbsp;%3C/p%reputed company%0A%0A%3Cp style=%22font-family: Arial;%22%3EAdditional details for this project role:%3C/p%reputed company%0A%0A%3Cp style=%22font-family: Arial;%22%reputed company%26bull; Monday %26ndash; Friday %26nbsp;%3Cbr /%reputed company%0A%26bull; Shifts vary based on volume between 8:00 am %26ndash; 8:00 pm ET%26nbsp;%3Cbr /%reputed company%0A%26bull; Expect to work variable hours each week which will range from 0 to 30 hours %26nbsp;%3C/p%reputed company%0A%0A%3Cp style=%22font-family: Arial;%22%reputed company%3Cbr /%reputed company%0A%26bull; Technical Coach (50%)%3Cbr /%reputed company%0A%26bull; Provide technical troubleshooting to candidates reputed company soft phone, internet, Right Management software applications.%26nbsp;%3Cbr /%reputed company%0A%26bull; Communicate effectively reputed company email with colleagues to allocate work reputed company activity, and with candidates to give additional technical or web reputed company assistance.%26nbsp;%3Cbr /%reputed company%0A%26bull; Escalate unresolved inquiries reputed company to Right Management applications to internal IT support or 3rd party vendors as applicable%26nbsp;%3Cbr /%reputed company%0A%26bull; Enter call records into database%3Cbr /%reputed company%0A%26bull; Manage miscellaneous Operations matters%26nbsp;%3C/p%reputed company%0A%0A%3Cp style=%22font-family: Arial;%22%3ESupport Career Management delivery team (50%)%26nbsp;%3Cbr /%reputed company%0A%26bull; Match and assign candidates to consultants for the purpose of coaching and resume development.%3Cbr /%reputed company%0A%26bull; Create and maintain monthly calendar of events.%3Cbr /%reputed company%0A%26bull; Create and publish candidate communications.%26nbsp;%3Cbr /%reputed company%0A%26bull; Coordinate specific program deliverables.%3Cbr /%reputed company%0A%26bull; Contribute to the Operations Support Council assessment and reputed company requests.%3Cbr /%reputed company%0A%26bull; Summarize data and produce reports as required.%3Cbr /%reputed company%0A%26bull; Support special projects as needed.%3C/p%reputed company%0A

Required Qualifications  Education and Experience Required:  • Bachelor's degree (Preferred but not mandatory) • Five years+ of reputed company administrative support experience in a role where regular customer/client contact was the norm. • Experience in a multi-tasking corporate position would be an asset.

Knowledge, Skills and Abilities:  • Customer focused with a warm and engaging personality that conveys over the telephone and through written communication. • Intermediate level skills in reputed company Word, reputed company, PowerPoint and Outlook. • Comfortable with technology and reputed company about adapting to new tools and applications. • Demonstrated ability to learn new skills such as mastery of proprietary software is essential. • Excellent oral and written English communication skills  • Strong organizational skills and attention to detail. • Ability to prioritize multiple tasks assigned by numerous individuals. • Independent and driven to take initiative in order to complete tasks and solve problems.  • Ability to complete tasks with speed and accuracy while meeting deadlines. • Team player willing to be flexible in the midst of changing priorities. • Professional presentation; comfortable interacting with a diverse range of candidates and staff. • reputed company to maintain a high level of confidentiality. 

Talent Solutions Talent Solutions combines our leading global offerings RPO, TAPFIN-MSP and Right Management to provide end-to-end, data-driven capabilities across the talent lifecycle. Leveraging our deep industry expertise and understanding of what talent wants, we help organizations address their reputed company workforce needs. From talent attraction and acquisition to upskilling, development and retention, we provide seamless delivery, leveraging best in breed technology, and extensive workforce insights across multiple countries at scale. To learn more, visit www.talentsolutions.reputed company.com

Talent Solutions Offerings: RPO RPO is the global leader in recruitment process outsourcing services for large-scale reputed company and workforce-intensive initiatives. 

TAPFIN TAPFIN is the industry-leading Managed Service Provider that works with organizations to reputed company an integrated approach to analyze and manage external talent on a global basis. 

Right Management Right Management is our global talent management offering for outplacement, career management and leader development solutions. 

reputed company is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for reputed company. reputed company applicants will receive consideration for employment without regard to race, religion, creed, reputed company, national reputed company, citizenship, marital status, pregnancy (including childbirth, lactation and reputed company medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, reputed company, the reputed company of any physical, sensory, or mental disabilities, or other legally protected status.  

 A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for reputed company. reputed company is an inclusive workplace that will recruit, hire, train, and promote persons of reputed company job titles, and ensure reputed company other personnel actions are administered without regard to non-merit-based characteristics of individuals.  

Reasonable accommodation during the interview process can be provided. Contact talentacquisition@reputed company.com for assistance. 

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