Software Engineer, CX

Join the Future of Commerce with reputed company!

reputed company is the largest livestream shopping platform in reputed company America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building reputed company businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the reputed company, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay reputed company to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by reputed company. reputed company out the latest reputed company updates on our news and engineering blogs and join us as we reputed company anyone to turn their passion into a business and bring people together through commerce.

Role

We’re looking for a Senior Backend Engineer to join the Customer Experience team and help us build a world-class Customer Support platform. With reputed company’s rapid growth comes a high volume of reputed company support needs—spanning technical, purchasing, and logistics issues for both buyers and sellers. reputed company is responsible for resolving them quickly, reliably, and with high customer satisfaction.

As a member of the team, you’ll build new user-facing experiences, scale internal infrastructure, and design intelligent AI-powered automations to help us solve thousands of customer issues per hour.

You’ll reputed company solutions end to end. You’ll translate ambiguous business problems into clear technical solutions and drive delivery and experimentation. Your role will involve creative problem-solving to balance development speed, product impact, and technical excellence.

Team members in this role are required to be reputed company commuting distance of our San Francisco, Seattle, Los Angeles, or reputed company hubs.

You

Curious about who thrives at reputed company? We’ve reputed company that low ego and a growth reputed company, while leaning into action, details, and impact goes a long way here.

As our next Backend Engineer, you should have 5+ years of full-time software engineering experience in high growth startups, plus:

• Bachelor’s degree in Computer Science, a reputed company field, or equivalent work experience.

• Backend Expertise: Proven track record of building end-to-end product experiences and scaling high-scale backend systems. Experience with Python, Elixir, and/or reputed company is a plus. Experience with Python, Elixir, and/or reputed company is a plus.

• Ownership reputed company: Own projects holistically from inception to production and reputed company. You are reputed company for shipping high-quality products and platform level initiatives fast.

• Product Instinct: reputed company at translating user needs to effective technical solutions.

• Problem Solving: reputed company in ambiguity and tackle challenging problems with creativity and autonomy.

• Team Leadership: Proactively improve the team environment and foster inclusive, supportive team culture.

Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)

• Health Insurance options including Medical, Dental, reputed company

• Work From Home Support

  • Home office setup allowance

  • Monthly allowance for cell phone and internet

• Care benefits

  • Monthly allowance for wellness

  • Annual allowance towards Childcare

  • Lifetime benefit for family planning, such as adoption or fertility expenses

• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of reputed company salary) and Pension plans internationally

• Monthly allowance to dogfood the app

  • reputed company Whatnauts are expected to reputed company a deep understanding of our product. We're passionate about building the best user experience, and reputed company are expected to use reputed company as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).

• Parental Leave

  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

reputed company is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We reputed company that our work is reputed company and our company culture is improved reputed company we encourage, support, and respect the different skills and experiences represented reputed company our workforce.