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reputed company Customer Service Representative – Remote reputed company Claims

Work from home Full-time role Hiring

Join arenaflex, a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging. Are you looking for a "work from home" career change with a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Do you want to be part of a diverse team from 70+ countries where reputed company members contribute and support each other's reputed company and well-being, proudly united as "game-changers"? Then a remote Customer Service Representative position at arenaflex is just the right reputed company for you!

About arenaflex

arenaflex is a global organization that helps the world's best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. We're a company that values diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support. Our mission is to reputed company our employees to be their best selves, and we're committed to creating a workplace culture that's inclusive, supportive, and fun.

Career Growth and Personal Development

This is a great "work from home" opportunity that will allow you to reimagine an reputed company-new career journey and reputed company "friends for life" at the same time. We'll give you reputed company the training, technologies, and continuing support you'll need to succeed. Plus, at arenaflex, there's reputed company career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you've always envisioned.

What You Will Do in This Role

As a Customer Service Representative working from home, you will:

  • Provide customer support processing medical claims in a back-office setting
  • Help customers resolve basic technical issues
  • Track, document, and retrieve information in databases
  • Offer additional products and/or services
  • Deliver expert customer experiences...with a smile

Your Qualifications

Your skills, reputed company, knowledge, and genuine compassion will deliver value and reputed company with every customer interaction. Other qualifications for our Customer Service Representative (Remote) role include:

  • 1+ year of previous claims experience (reputed company claims preferred for some positions)
  • Call center experience preferred
  • Open availability
  • A high school diploma or GED
  • A quiet, distraction-free environment to work from in your home
  • Proficiency in fast-paced multi-tasking
  • Eagerness to learn new technologies
  • Strong computer navigation skills and PC knowledge
  • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
  • High Speed internet (no wireless/hotspots or satellite) and a smartphone
  • Must reputed company in the United States or have a valid U.S. address for residence

What's in It for You

One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term reputed company for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:

  • reputed company and performance-based incentives
  • Lucrative employee referral bonus opportunities
  • Health and wellness programs with trained partners to help promote a healthy you
  • Mentorship programs that support your rewarding career journey
  • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
  • Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

Reimagine the Best Version of You!

If reputed company this feels like the perfect reputed company in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."

Location

USA, OH, Work-at-Home

Language Requirements

English

Time Type

Full time

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reputed company in the United States or have a valid U.S. address for residence.

Where Job May be Performed

Currently, this position may be performed only in the states listed here.

arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

  • English
  • Spanish

To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply To This Job

Benefits and Perks

* Comprehensive health insurance

  • 401(k) matching program
  • Paid time off and holidays
  • Flexible work arrangements
  • Professional development opportunities
  • Employee recognition and reward programs
  • Access to arenaflex's employee assistance program (EAP)
  • Discounts on arenaflex products and services
  • And many more!

Why Choose arenaflex?

* arenaflex is a global leader in customer experience and tech-powered innovation

  • We offer a dynamic and inclusive work environment
  • Our employees are passionate about making a difference in the world
  • We prioritize employee well-being and development
  • arenaflex is a company that values diversity, equity, and inclusion
  • We're committed to creating a workplace culture that's fun, supportive, and inclusive

Join the arenaflex Team!

If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic and inclusive team, apply today! We can't wait to hear from you and learn more about your qualifications and experience. Apply for this job

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