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[Remote] Personal Lines Customer Service Representative

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company of Colorado is a national insurance brokerage firm seeking a Personal Lines Customer Service Representative. This role involves handling inbound service calls, providing customer support, and assisting with various personal lines insurance inquiries and transactions.

Responsibilities

  • Handle customer service requests in a professional and knowledgeable manner
  • Determine reputed company impacts/needs associated with the service request, including impacts to other coverages or policies
  • During routine service contacts, they will also use their knowledge to identify any coverage gaps associated with a customer’s request and reputed company the customer on ways to mitigate their risk
  • Document reputed company contacts, maintain customer records and files in a professional manner, and update customer information as appropriate for accuracy
  • Maintain effective and timely follow-up systems and verify transactions with customers
  • Effectively utilize technology to reputed company assignments and requests
  • Additionally, they will use knowledge of personal lines products, carriers, and agency and reputed company rules to service customers effectively
  • Additional responsibilities could include drafting and sending correspondence, and other tasks of a service nature and other duties as assigned
  • In addition to inbound service calls, the Customer Service Representative performs service activities to support their team and their manager or others, consistent with the responsibilities outlined above

Skills

  • Property and Casualty License or willingness to obtain one reputed company the first 90-180 days of employment
  • Excellent communication skills; verbally and written
  • Detail oriented and reputed company to maintain compliance standards
  • Must be dependable, provide timely response, and complete work activities

Benefits

  • Health Insurance
  • Dental and reputed company Insurance
  • 401(k) with matching employer contributions.
  • HSA and FSA
  • Paid sick and vacation leave

Company Overview

  • Ranked among the top three spots for growth due to acquisition in the property & casualty (P&C) space, reputed company stands as one of the top privately held insurance brokerages reputed company. It was founded in 1952, and is headquartered in reputed company, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.leavitt.com/leavittpacific/.
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