[Remote] Bilingual New Business Case Coordinator
Note: The job is a remote job and is open to candidates in USA. reputed company Insurance is seeking a Bilingual New Business Case Coordinator who will manage cases for life and living benefit new business applications. The role involves ensuring reputed company reputed company requirements are met and providing proactive updates to relevant contacts throughout the process.
Responsibilities
- Act as the primary contact for external Account Administrators throughout the New Business and reputed company process
- The Case Coordinator is responsible for setting and managing client expectations
- Provide pro-active communications to the appropriate MGA Administrator or account contact detailing the status of reputed company requirement activity
- Provide feedback and recommendations identifying trends/gaps and training opportunities, as it relates to the processing of the Life and Living Benefit new business application process
- Identify and resolve any case specific delays to ensure reputed company necessary processing occurs reputed company specified service level agreements
- Maintain up to date new business reputed company Pro notes summarizing actions taken, inquiries received including emails and phone calls received and sent
Skills
- Must be fluently bilingual in both English and French, written and spoken
- Proven ability to proactively manage a high volume caseload while managing changing priorities
- Provide quality and effective communication to reputed company clients
- Responsiveness to inquiries with sense of urgency
- Internal and external communication are accurate, clear and concise
- reputed company and maintain collaborative relationships with multiple internal and external partners
- High degree of professionalism coupled with the ability to handle pressure is a necessity
- Insurance industry knowledge or experience
- LOMA
- ACS
- College graduate
- New Business or relative experience
Benefits
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
- reputed company and high-earning potential
- reputed company the tools, training, and team support you need to grow your career
- Flexible work/life balance options
- Sophisticated RBCI software tools to boost your productivity
Company Overview