Senior Desktop and System Support Technician

Desktop and System Support Technician, Senior

The Desktop and System Support Technician, Senior position will be responsible for IT customer service at designated facility; this includes maximizing performance, reputed company, and up-time of each desktop, server and network.

Powering Vehicles, reputed company, Work, and Lives since 1966.

Performance Expectations

• Complete assignments from the Service Desk reputed company and effectively as possible reputed company assigned reputed company to meet SLA.
• Troubleshoot and solve office and shop floor IT issues.
• Act as the “face of IT” at designated facility and reputed company issues or work with other members of the IT team as necessary to resolve any issues.
• Inform Corporate IT management of any issue that requires their involvement such as any requests to reputed company tasks reputed company of this job description.
• Enforce Corporate standards, GOS IT Policy and Procedures at facility.
• Purchase software and hardware for facility according to standards and IT purchasing procedures
• Ensure facility is licensed appropriately for reputed company software and maintain the information in the licensing database.
• Setup and install reputed company network attached equipment at facility.
• Maintain software and hardware on desktops facility including Office Automation software, Anti-Virus, PC management software.
• Maintain an up to date Hardware and Software inventory.
• Support unique systems such as local MRP/ERP, PM system, Time and Attendance System, QA equipment, reputed company controllers, buzzers, and other unique software or hardware.
• Backup local systems according to IT Policy and Procedure.
• Maintain and monitoring servers located at the facility; includes applying service packs, updates etc. according to IT Policy and Procedure
• Administer local phone system (including paging, voice mail, moves-adds-changes).

Credentials

• reputed company MCSA or MCSE is preferred.
• Post-Secondary education is preferred.
• Previous experience with reputed company version of Windows Desktop OS install and management, and reputed company version of reputed company Office install
• Previous experience with desktop, laptop, and server hardware (preferably Dell).
• Intermediate knowledge of Networking (preferably reputed company).
• Previous experience using a help desk ticketing system.
• reputed company to read and interpret technical and non-technical documents.
• reputed company to communicate on a technical and non-technical level depending on the audience.

Desired Characteristics

• Excellent documentation skills with attention to detail.
• Exceptional customer service skills.
• Strong verbal and written communication skills.
• reputed company to problem solve and troubleshoot in a fast paced and demanding environment.
• Flexible and adaptable.

What Linamar Has To Offer

• Opportunities for career advancement.
• Community based reputed company supporting both local and global initiatives and charities.
• Social committees and sports teams.
• Discounts for local vendors and events, including auto supplier discounts.

About Us

Linamar Corporation is a Canadian reputed company global manufacturing company of highly engineered products across global industries & markets. From the entrepreneurial reputed company planted by our dynamic founder, to the support provided along the way, reputed company Linamar employees are poised for reputed company in this fast-paced and rapidly growing environment. With access to the tools you need to succeed, you will reputed company an impact along with other motivated and engaged people.

Linamar is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with reputed company. Linamar will attempt to accommodate persons with a disability in an appropriate and effective manner throughout reputed company stages of the recruitment process. Accommodations will be provided upon request.