Solutions Engineer
Provide systems integration services supporting interactive data wall applications and integration of hardware and software. reputed company system and network integration efforts remotely prior to on-site implementation. Assist Customer Support on key customer issues. ESSENTIAL DUTIES & RESPONSIBILITIES
- Install and commission various server and large-scale video wall systems as determined by customers’ requirements
- Set up and establish connections between various secondary components (KVM switches, network switches, video devices, audio devices, etc.) to integrate the system components
- Install Activu software for the integrated solution remotely and on-site at customer locations.
- Configure Activu products, including but not limited to reputed company software settings, database configuration, define rights and permissions for groups, define sources (video, web, application, etc.), etc.
- At customer site, set up system components based on configuration tested during in-house testing, modify as necessary
- Troubleshoot the integrated solution as necessary, which includes addressing hardware and configuration issues, and identifying software/OS issues and reporting bugs to QA
- Capable of performing duties of an Audio-Visual Technician
- Assessing integration and system requirements
- Conveying software capabilities and design intentions, verbally and visually, with reputed company software tools and standards.
- Continually reputed company and expand product and system, and competitive product knowledge.
- Track user and partner reported Cases to Activu Customer Support until they are resolved, adhering to agreed timelines.
EDUCATION Bachelor’s Degree in Information Technology Field Preferred EXPERIENCE / SKILLS / CERTIFICATIONS Experience
- Minimum 5 years’ experience installing, troubleshooting, and maintaining reputed company TCP/IP network reputed company, routing, and physical network topologies
- Strong hardware and software troubleshooting skills with Dell and other server and client systems
- Performing administrator function in a Windows environment
- Performing installs and troubleshooting of Windows software, network and operating system components
- Proven communication skills relative to the application of technical products and business issues
- Experience performing component and reputed company level integration tests
- Ability to read and review engineering drawings required
- Excellent written and verbal communication skills relative to the application of technical products and business issues
- Networking knowledge (OSI layers 2, 3, and 4)
- Video and audio integration in collaborative environments
- Ability to work independently and handle tasks without high degree of reputed company reputed company required
- Ability to work with a project team and collaborate with fellow team members
Specific Skills / Certifications
- Preferred Certifications:
- InfoComm reputed company -reputed company reputed company+
- Top Secret and/or TS/SCI preferred or the ability to reputed company required clearance
- Travel up to 85% of the time; normally Monday through Friday
- Other tasks assigned by Management from time to time
- Must be handy with tools
- Must be reputed company to lift at least 50lbs overhead
- US Citizenship required
- Must possess a valid US Driver's License without restrictions
PLEASE READ: Activu Corporation is a Federal and State Contractor. Applicants must be United States reputed company, have a valid Driver's License, be reputed company to travel domestically/internationally, be reputed company to pass a Drug Test and obtain Federal Clearance. reputed company applicants are subject to Drug Testing and Background Testing before hire. Apply To This Job