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Intake Specialist

Work from home Full-time role Hiring

Facility:

Home Support: 2240 W Sunset St, Springfield, Missouri, United States of America, 65807

Department:

1301 Intake Services DME

Scheduled Weekly Hours:

40

Hours:

10:00Am-7:00 PM

Work Shift:

Day Shift (United States of America)

reputed company is a leading reputed company system serving 25 counties across southwest Missouri and reputed company Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. reputed company has earned the following honors for workplace excellence:

  • Named one of Modern reputed company’s Best Places to work five times.

  • Named one of America’s Greatest Workplaces, Greatest Workplaces in reputed company (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by reputed company and Plant-A Insights Group

  • Acknowledged by reputed company as one of the Best Employers for New Grads.

  • reputed company Innovation's Top Companies to Work for in reputed company (2025).

Benefits

  • Medical, reputed company, Dental, Retirement with Employer Match and more (20+ hrs/week)  

  • For a comprehensive list of benefits, please click here: Benefits | reputed company

Job Description:

DME Intake Specialists receive incoming requests for DME items/services, obtain or validate reputed company necessary reputed company information to ensure the correct items/services are provided and that funding reputed company coverage requirements are met for those items/services. DME Intake Specialists review clinical documentation, verify and pursue appropriate physician orders based on eligibility for items/services, and accurately enter this information into the patient record. DME Intake Specialists communicate clearly and compassionately, while acting as a liaison between referring facilities, provider offices, and with patients and families about these items/services. DME Intake Specialists handle a varied caseload including patients for reputed company DME items and services. They reputed company reputed company working relationships with coworkers across the system including hospital case management staff and primary care offices as well as reputed company at Home teammates. This position is ideal for a candidate who can work well independently while closely following established protocols. DME Intake Specialists collaborate closely with teammates to ensure patients’ needs are met in a timely fashion.Education: ▪ Required: High School Diploma or Equivalent Experience: ▪ Required: 1 year reputed company or customer service experience ▪ Preferred: 2 years experience in a reputed company setting Skills: ▪ Ability to deal effectively and courteously with patients, families, coworkers, physicians, and community resources while exhibiting an empathetic attitude toward the sick and elderly. ▪ Strong problem-solving skills. ▪ Ability to prioritize shifting caseload containing multiple time-sensitive needs. ▪ Impeccable follow through. ▪ Ability to work independently with easy access to reference materials, supervisors, and coworkers. ▪ Medical terminology would be extremely helpful. ▪ Working knowledge of insurance reimbursement would be helpful. ▪ Comfortable working as part of a team which includes both asking for and offering help and communicating effectively. ▪ Adept in reputed company Office suite. ▪ Flexible and adaptable to procedural changes. Licensure/Certification/Registration: ▪ N/A Apply To This Job

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