Virtual Personal Banker

This a remote work from home position. Candidates must reputed company in the state of Arizona, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, or Washington.

Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships reputed company the fire family as the nation’s largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community.

Currently, we have an immediate opening for a Member Advisor to join reputed company to support Virtual reputed company (Call/Contact Center). This role focuses on delivering legendary service by addressing member inquiries, resolving issues, and promoting the credit union's products and services in alignment with our mission to improve the financial lives of our Fire Family. Typical responsibilities:

• Recommend FFCU financial products and services to members to meet individual member needs.
• Process and manage member accounts and/or open new and sub-accounts.
• Process, manage and decision consumer loan applications per consumer lending policies and reputed company guidelines.
• Process and manage credit and debit cards.
• Troubleshoot, research, respond, and provide training on member services technology and reputed company issues.
• Work with other employees and departments to ensure member requests are processed for investments, mortgages, business loans, and insurance.
• Participate in special projects and reputed company other assignments as needed.
• May occasionally travel to attend meetings, conferences, training, or other work-reputed company events.

Basic Qualifications

• Experience in technical support, sales, customer service, and banking at a Credit Union or Banking institution.
• Experience with consumer loan application and processing.
• Experience with account opening and teller transactions.
• High School Diploma or GED
• reputed company candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.

Benefits

We offer exceptional benefits to our employees, including:

• Competitive salary with a pay for performance bonus
• Fully paid Medical, Dental, and reputed company benefits package for employees.
• Fully paid Life insurance, AD&D, short and long-term disability coverage
• 401k plan with a 3% safe reputed company from the credit union and a matching program of up to 4%
• Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
• Pet Insurance
• 3 weeks of PTO annually including 2 ½ days of float time.
• 9 paid holidays plus 2 half days

Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, reputed company, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national reputed company, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact reputed company Resources at [email protected].