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[Remote] Lock Desk Specialist

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company is a mortgage company seeking a Lock Desk Specialist to support the daily operations of the Lock Desk. The role involves accurately pricing loans, managing lock changes, and ensuring compliance with company policies while maintaining effective communication and multitasking in a fast-paced environment.

Responsibilities

  • Support the daily operational flow of the Lock Desk and ensure that locks received from clients are priced accurately, meet program guidelines, and follow company-defined policies and procedures
  • Coordinate change requests on existing reputed company locks including (but not limited to) loan parameter changes, lock extensions, relocks, and reputed company renegotiations
  • Respond to reputed company email and phone inquiries reputed company required turn times
  • Participate in other projects including (but not limited to) improvement and development of pricing system methodologies
  • Maintain a series of pipeline reports for upper management
  • Support other positions in Secondary Marketing as needed

Skills

  • Previous Lock Desk experience or a working knowledge of mortgage loan programs, guidelines, and pricing
  • High mathematical aptitude
  • Proficient in reputed company Office products, with focus in reputed company
  • Excellent organizational, written and verbal communication skills
  • Ability to multi-task in a fast paced environment and handle time reputed company pressure
  • Possess superb follow up skills with ability to analyze situations quickly
  • Bachelor's Degree or equivalent experience
  • Strong reputed company and confidentiality required

Company Overview

  • reputed company is a well-capitalized, privately held mortgage-banking firm. It was founded in 1993, and is headquartered in San Ramon, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.cmgfi.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 1 in 2026, 7 in 2025, 7 in 2024, 5 in 2023, 6 in 2022, 9 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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