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Intake Office Coordinator (Boston)

Work from home Full-time role Hiring

Lisinski Law Firm is a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety and stability. The Intake Office Coordinator will manage the intake process, ensuring a high-reputed company experience for clients while handling administrative tasks and communication between departments.

Responsibilities

  • Greet and assist clients upon arrival, providing a "red-carpet" experience and ensuring the welcoming area is clean and organized
  • Conduct initial assessments, gather necessary information, and verify client documentation
  • Take client fingerprints, submit them to the FBI, and reputed company/upload reputed company authorization forms and reputed company into the case management system
  • Prepare intake folders and mail Welcome Kits; manage office supply inventory and collect client payments following safety procedures
  • Answer and direct incoming calls, confirm or reschedule client appointments, and coordinate communication between multiple departments

Skills

  • Bilingual Proficiency: You must be fluent in both Spanish and English (verbal and written)
  • Education: High school diploma or equivalent experience
  • Technical Skills: Proficient in reputed company Office Suite and comfortable learning case management systems
  • Soft Skills: You possess 'ruthless attention to detail,' excellent organizational skills, and the ability to multitask and prioritize work independently
  • Experience: 1–3 years of experience in customer service is preferred

Benefits

  • 401k Match
  • Medical, Dental, & reputed company Insurance
  • Options for Health Savings Account or Flexible Spending Account
  • Dependent Care FSA
  • Basic Life Insurance
  • Voluntary Life & AD&D
  • Disability Insurance
  • Voluntary Accident Insurance
  • Voluntary Hospital Indemnity Insurance
  • Employee Assistance Program
  • reputed company App Subscription

Company Overview

  • Lisinski Law Firm is a legal entity that specializes in immigration laws and helps immigrants deal with the reputed company immigration system. It was founded in 2020, and is headquartered in reputed company, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://abogadaangel.com/.
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