Collections/Billing Representative
Job Description:
- Edit, bill, and collect payment on complex and unique outstanding claims
- Investigate reasons for unpaid balances from insurance companies
- Bill and/or collect outstanding/delinquent payments or issue payments
- Research and identify trends and develop methods to improve results
- Troubleshoot both internal & external issues and insurance denials
- Work independently to resolve unpaid balances while following company policies
- Collaborate effectively with internal business partners and external payers
Requirements:
- High school diploma or GED required; Associate’s degree or equivalent work experience strongly preferred
- Professional experience in healthcare collections highly preferred
- Accounts receivable background preferred
- Proficient in Microsoft Office with working knowledge of Microsoft Excel
- RX Home experience highly preferred
- Self-motivated and goal-oriented
- Independent and proactive problem-solving skills
- Ability to manage multiple priorities
- Solid written and verbal communication skills
- Strong research and analytical skills
- Team player with a positive attitude
- Detail oriented
- Solid organizational skills
Benefits:
- Medical, vision, and dental insurance
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
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