Product Designer (Creator Insights & Intelligence)

• We’re hiring a Product Designer to lead design for Business Intelligence, shaping how creators understand and act on their business performance data

• You’ll design the insights experiences and data visualizations that help creators see what’s working, identify opportunities for growth, and make confident decisions about their creative businesses
• Your work will empower creators to grow their audiences, optimize their content strategy, and build sustainable businesses on Patreon
• You’ll work on launching new product surfaces powered by intelligence that empower creators with expertise and best practices to make better decisions
• This is a high-impact role where your work will directly influence how hundreds of thousands of creators understand and grow their businesses on Patreon
• Lead design for insights and analytics experiences that help creators understand their business performance and take action to grow
• Help creators make sense of complex business metrics with digestible and durable mental models that creators trust and use daily
• Design tools and touchpoints that help creators identify what’s working, spot opportunities, and make confident decisions about their content and membership strategy
• Partner closely with Product, Engineering, Content Design, and Data Science to define what insights matter most to creators
• Create compelling ways to surface actionable recommendations and best practices within the product
• Partner with user researchers and data scientists to understand how creators use (or struggle with) their business data to inform your design direction
• Navigate ambiguous problem spaces by exploring multiple approaches to surfacing and presenting data effectively
• Iterate on designs based on user feedback and data to continuously improve the insights experience
• Maintain a high bar for craft in visual design, data visualization, and interaction design across insights experiences

Benefits

• Health Coverage: Medical, dental, and vision plans are available to our US employees and their dependents. Our plans have a nationwide network and we also cover a primary care concierge membership.
• Balance & Wellness: We offer a generous Flexible Time Off policy, in addition to days throughout the year where everyone takes the same day off to recharge our batteries. Employees and their dependents also have access to therapy, coaching, and Employee Assistance Programs services.
• Family Planning: We provide 20 weeks of paid parental leave, fertility, adoption, and surrogacy benefits, as well as an annual stipend for new additions to your families (including pets!).
• Lifestyle & Learning: You’ll have stipends to fund your personal lifestyle and to support your favorite creators on Patreon, as well as an annual stipend for learning and development.
• Hybrid Work: Our offices are in San Francisco, New York, and Porto. Plus, we have more teammates working remotely around the world.
• Financial Support: We offer employer matching for our retirement plans and Health Savings Account (HSA), as well as access to 1:1 financial guidance with a Certified Financial Planner.

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