Client Success Manager (Remote) - Performance Marketing Agency, Cash-Pay Healthcare

About this role You'll own a book of 40 warm clinic clients at a lean, profitable performance marketing agency. This is not a SaaS renewal seat and it's not a cold-outbound grind. You inherit active accounts, keep them, renew them, expand their service footprint, and turn results into referrals. You'll need to actually understand paid social and lead generation, because your clients live and die by cost per lead, and you're the one explaining it to them. If you've run client relationships inside a marketing or advertising agency and you're tired of a flat salary for work that drives real revenue, this is built for you. Retain and expand your book, get paid like it.

Compensation

On-target earnings: $65,000 to $80,000 in year one, with top performers crossing $100,000 by year two. Base salary: $50,000. On top of that you earn renewal commissions on every 6 and 12-month contract, monthly profit share on your retained book, upsell commissions on add-ons, and referral bonuses on new accounts you bring in. The base covers the core work of managing and retaining your accounts. The variable rewards the renewals, expansions, and referrals that come from doing that work well. Take good care of your book and the upside follows. The full earnings calculator is shared after the Loom stage so you can model your own income. About Clinic Growth Accelerator Clinic Growth Accelerator (CGA) is a performance marketing agency serving 85+ cash-pay healthcare clinics nationwide. We run Meta advertising for chiropractic, dental, med spa, pain management, and wellness practices. Founded by Nick Urso and Jeff Van Kampen. Small, lean, profitable, and growing. We're hiring two Account Managers to handle continued growth. What you'll own

• The full relationship with 40 active clinic accounts, from onboarding through long-term retention
• Weekly, bi-weekly, and monthly performance review calls with clinic owners (5 to 10 calls per day)
• Renewing 6 and 12-month contracts as accounts come up, keeping your book intact
• Translating ad performance into plain business outcomes a clinic owner understands (leads, cost per lead, booked patients), so they see the value they're paying for
• Spotting expansion and upsell opportunities across your book and bringing them to clients
• Generating referrals through a structured ask
• Partnering with media buyers to diagnose underperforming accounts and line up the right test strategy
• Catching at-risk accounts early and running save plays before they churn

Required qualifications

• 2+ years in a client-facing role inside a marketing, advertising, or lead generation agency. This is non-negotiable. If your client experience is in SaaS, insurance, retail, or another industry, this is not the right fit.
• Working knowledge of paid social or performance marketing. You understand cost per lead, ad creative, and the common reasons an account underperforms. You don't need to be a media buyer, but you can't be lost in the conversation.
• A track record of retaining clients and closing renewals, expansions, or upsells, with specific numbers you can speak to
• Ability to translate marketing performance data into business outcomes for a non-marketing audience (a clinic owner who cares about patients, not impressions)
• Strong written and verbal communication, and the self-direction to manage 40 relationships in parallel
• Available 9am to 5pm Central, Monday through Friday

Preferred qualifications

• Direct experience with Meta advertising specifically (not just paid social in general)
• Background working with healthcare, dental, med spa, or wellness clients
• Hands-on experience with GoHighLevel
• A history of growing a book through upsells and referrals, not just holding it steady

Benefits

• Fully remote within the United States
• Paid time off
• Direct working relationship with the COO and CRO
• Hard cap of 40 accounts per Account Manager (no overload)
• Promotion path to expand to 50 accounts at higher comp tier after 12+ months of strong performance

How to apply Click Apply on this listing. Within 5 minutes you'll receive an email with a 10-minute application form. Completing that form is required to be reviewed. We use this two-step process to give every serious candidate the time and attention they deserve, rather than skimming hundreds of one-click applications. If you don't see the email within 10 minutes, check your spam folder. If it's not there, email [email protected] (or whatever email you want here). Pay: $65,000.00 - $100,000.00 per year Benefits:

• Health insurance
• Paid time off

Application Question(s):

• This role pays a $36,000 base salary plus performance-based variable comp targeting $65K-$80K OTE in year one. Are you comfortable with this compensation structure? (Y/N)
• Do you have 2+ years of inside sales, account management, or customer success experience with quota or expansion responsibility? (Y/N)
• This role requires availability 9am to 5pm Central Time, Monday through Friday. Can you commit to those hours? (Y/N)
• What was your most recent renewal close rate or retention rate? Please provide the specific percentage.

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