Experienced Client Partner Associate (Customer Success) – Pharmacy Business Development and Growth

At arenaflex, we're revolutionizing the healthcare industry by simplifying access, understanding, and management of healthcare. Our mission is to build the largest, most loved pharmacy business in the world, and we're looking for a talented Client Partner Associate to join our team. As a fast-growing, technology-first startup, we're driven by perfecting the patient and pharmacist experience. Our culture of collaboration, open communication, and deliberate action allows us to face today's most exciting challenges head-on and grow incredibly quickly.

About arenaflex

arenaflex is a healthtech company on a mission to transform the pharmacy industry. We're a team of passionate individuals who are dedicated to putting patients first and improving pharmacies across America. Our vision is to create a world where healthcare is accessible, understandable, and manageable for everyone. We're committed to building a diverse and inclusive work environment where we learn from each other and celebrate our differences.

Job Summary

We're seeking an experienced Client Partner Associate to join our team and support new and current pharmacy partners as the lead point of contact, post-launch. As a Client Partner Associate, you'll be responsible for developing durable relationships with owner(s) and staff of partner pharmacies, providing front-line support, and actively impacting pharmacy partner success. You'll also be responsible for training and managing a book of business of Nimble pharmacy partners, providing proactive solutions to using Nimble and recommending services/features to improve pharmacy revenue and performance.

Key Responsibilities

* Develop durable relationships with owner(s) and staff of partner pharmacies to provide front-line support

• Actively impact pharmacy partner success by understanding pharmacists' workflows, recurring issues, and product performance
• Effectively train and manage a book of business of Nimble pharmacy partners, providing proactive solutions to using Nimble and recommending services/features to improve pharmacy revenue and performance
• Utilize performance and revenue reports to share potential adoption and growth opportunities with key decision-makers
• Connect with Engineering, Product, and Operations teams to bring technical expertise to partners

What You Bring

* 1-3 years of experience in account management, partner/customer success, account retention, client support, and/or sales

• Proactive and confident partner guidance through new Nimble processes
• Positive attitude and ability to work in a fast-paced, constantly evolving environment
• Excellent verbal and written communication skills
• Bachelor's degree

What's in it for You

* Compassionate and driven colleagues in a fun environment where success is celebrated

• Accelerated career growth in a fast-growing company
• Direct access to executives and a transparent company culture
• Rare opportunity to change an industry and lives of millions
• Medical / Dental / Vision / 401K package that fits your needs
• Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year
• 11 Paid Holidays
• Work in a beautiful new office near the Irvine Spectrum Center
• Base salary plus commission

Additional Information

At arenaflex, we're dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey! We're committed to building a diverse and inclusive work environment where we learn from each other and celebrate our differences. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities, and perspectives.

Why arenaflex?

* We're a fast-growing, technology-first startup with a culture of collaboration, open communication, and deliberate action

• We're committed to putting patients first and improving pharmacies across America
• We offer a rare opportunity to change an industry and lives of millions
• We're dedicated to building a diverse and inclusive work environment where we learn from each other and celebrate our differences
• We offer a comprehensive benefits package, including medical, dental, vision, 401K, and generous vacation policy

How to Apply

If you're a motivated and passionate individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this role. Please submit your resume and a cover letter explaining why you're the ideal candidate for this position. We can't wait to hear from you! Apply to this Job Apply for this job