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[Remote] Sales Development Representative

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to clients. The Sales Development Representative will engage potential customers through outbound activity, create new sales opportunities, and build pipeline for the Account Management team.

Responsibilities

  • Partner with sales team to create a target & action plan to drive new business in assigned markets
  • Leverage outreach tools such as phone, email, and social platforms (LinkedIn) to develop interactions with potential customers
  • Understand and effectively deliver the Trace3 value proposition to schedule meetings for Account Managers
  • Achieve and exceed weekly/monthly metrics (meetings scheduled, opportunities created, etc)
  • Generate interest from multiple client personas within target accounts
  • Track sales activity in NetSuite and other sales automation tools (HubSpot)
  • Help achieve team revenue goals and objectives (as defined by Management)
  • Drive client & prospect attendance for Marketing sponsored events
  • Meet or exceed monthly goals to maximize deal flow by either qualifying inbound inquiries or leading outbound prospecting initiatives via emails, calls, and meetings
  • Prospect for new business by developing an ideal customer profile, then researching and contacting companies and individuals that meet criteria for prospective partnership
  • Take initiative to help the marketing team convert their efforts into business opportunities
  • Find and develop new leads and prospect sources
  • Develop key partnerships and provide client support from the beginning to end of a transaction, while maintaining a long-term relationship after closing
  • Present benefits and options clearly to our potential clients
  • Ability to utilize web-based technology and multi-task; while managing a large pipeline
  • Effectively establish, develop, build, and maintain new relationships with partners to identify clients
  • Promote and raise awareness of products, services, and industry trends
  • Design, implement and manage strategies for referral source market penetration
  • Maintain frequency of contact daily/weekly/monthly sales activities quota
  • Generate qualified meetings and leads with prospective clients
  • Work with account executives to generate leads and opportunities with prospective clients within an assigned territory or specific accounts
  • Maintain all relevant information about clients, prospects, campaigns, and leads
  • Maintain complete, accurate, and up-to-date data for all prospects, contacts, and accounts
  • Lead workflow process to directly impact our sales generations

Skills

  • A minimum of one year experience in client-facing roles (sales and/or customer service)
  • Prior experience in client-facing roles (Sales and/or customer service)
  • Driven to make an impact and exceed goals
  • High school diploma or equivalent
  • Knowledge of sales or administrative sales support with one or more years of related experience in the technology industry is preferred
  • Strong interpersonal communication skills for interacting with employees, vendors, clients
  • Team player who is self-motivated, shows initiative, anticipates and prevents issues by executing advanced problem-solving skills
  • Ability to quickly learn detailed information about products and services and clearly and effectively articulate Trace3's value to the customer while maximizing revenue and margin generation
  • Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
  • Comfortable meeting deadlines in an entrepreneurial environment
  • Strong ability to operate independently
  • Excellent Microsoft Office skills (Word, Excel, Powerpoint, etc.)
  • Bachelor's degree from an accredited university preferred
  • Knowledge of sales or administrative sales support with one or more years of related experience in the technology industry is preferred

Benefits

  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Major offices stocked with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off

Company Overview

  • Trace3 is a technology consultancy that provides IT strategies, business transformation solutions, and services for the clients. It was founded in 2002, and is headquartered in Irvine, California, USA, with a workforce of 1001-5000 employees. Its website is http://trace3.com/.
  • Company H1B Sponsorship

  • Trace3 has a track record of offering H1B sponsorships, with 4 in 2025, 9 in 2024, 1 in 2023, 6 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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