Senior Data Entry & Server Farm IT Infrastructure Specialist – Equipment Management, Cabling, and Support at arenaflex
About arenaflex
arenaflex is a global leader in information technology services, connecting people, data, and devices to build a smarter, more sustainable future. With a heritage of innovation spanning more than a century, arenaflex operates data centers, cloud platforms, and network solutions for Fortune 500 customers across more than 200 countries. Our mission is to empower clients to solve the world’s most complex business, social, and environmental challenges by delivering reliable, secure, and cutting‑edge IT infrastructure.
Why Join arenaflex?
At arenaflex, people are at the heart of everything we do. We foster an inclusive culture where every voice matters, and we invest heavily in professional growth, continuous learning, and work‑life balance. As a member of our Server Farm team, you will work side‑by‑side with industry‑leading engineers, gain exposure to world‑class data center operations, and contribute directly to the performance of critical services that power the digital economy.
Role Overview
The Senior Data Entry & Server Farm IT Infrastructure Specialist is a hands‑on technical professional responsible for receiving, installing, configuring, and maintaining server‑grade hardware, networking equipment, and cabling infrastructure. You will act as the primary point of contact for internal and external tickets, ensuring that hardware deployments, upgrades, and troubleshooting are completed efficiently and in compliance with arenaflex standards.
Key Responsibilities
- Hardware Receiving & Installation: Unpack, inventory, and rack server, storage, and networking equipment according to detailed work orders.
- Resource Management: Track hardware assets, perform regular stock audits, and coordinate procurement and delivery of components.
- Cabling & Connectivity: Install and label fiber (single‑mode, multi‑mode) and copper (Cat5e, Cat6) cabling per arenaflex guidelines, ensuring proper documentation and naming conventions.
- Equipment Maintenance: Replace DIMMs, hard drives, power supplies, and other components; perform routine health checks on servers, storage arrays, and network switches.
- Power Distribution Management: Install, configure, and maintain Power Distribution Units (PDUs) within fenced‑in data center zones.
- Documentation & Ticketing: Create and update detailed records in the ticketing system, follow change‑control procedures, and communicate status to stakeholders.
- Technical Support: Provide Tier‑1/2 support for data‑center floor activities, including PC imaging, printer support, user account provisioning, and basic network troubleshooting.
- Collaboration: Work closely with internal engineering teams, external vendors, and telecom carriers to resolve circuit issues and coordinate equipment de‑commissioning.
- Compliance & Safety: Adhere to safety protocols, lift and move equipment up to 50 lb, and operate server lifts, floor jacks, and step ladders safely.
- Continuous Improvement: Identify process gaps, suggest automation opportunities, and contribute to the evolution of arenaflex’s data‑center operational best practices.
Essential Qualifications
- High school diploma or GED required; Bachelor’s degree preferred.
- 3–5 years of hands‑on experience in a high‑density server farm or technical support environment.
- CompTIA A+ certification (or equivalent) is mandatory.
- Demonstrated experience with rack‑and‑stack procedures, PDU installation, and cable management.
- Solid understanding of server hardware, storage systems, and networking fundamentals (switches, routers, VLANs).
- Proficiency with ticketing platforms, ITIL change‑control processes, and documentation standards.
- Ability to lift and maneuver equipment up to 50 lb, climb ladders, and work on raised platforms safely.
- Strong written and verbal communication skills; ability to convey technical information clearly to both technical and non‑technical audiences.
Preferred Qualifications & Certifications
- CompTIA Network+ or Server+ certification.
- BICSI Installer 1 certification.
- Experience with fiber optic testing equipment (OTDR, power meter) and copper certification tools.
- Familiarity with data‑center cooling, power redundancy, and airflow management concepts.
- Knowledge of virtualization platforms (VMware, Hyper‑V) and cloud infrastructure basics.
- Prior exposure to large‑scale IT service management (ITSM) tools such as ServiceNow or Remedy.
Core Skills & Competencies
- Technical Acumen: Ability to diagnose hardware failures, replace components, and verify system integrity.
- Attention to Detail: Precise labeling, documentation, and adherence to change‑control procedures.
- Problem‑Solving: Analytical mindset to troubleshoot Layer‑1 network issues and resolve ticket escalations efficiently.
- Team Collaboration: Proven ability to work within cross‑functional teams, coordinate with vendors, and support project timelines.
- Physical Stamina: Comfortable working in a data‑center environment with fluctuating temperatures, noise, and occasional manual labor.
- Customer Focus: Commitment to delivering high‑quality service to internal stakeholders and external clients.
Work Environment & Culture at arenaflex
Our server farms are state‑of‑the‑art facilities equipped with redundant power, advanced cooling, and robust security controls. While the environment can be fast‑paced and physically demanding, arenaflex prioritizes safety, ergonomics, and employee well‑being. You will work on‑site (remote work is not an option for this role) alongside a diverse team that values transparency, continuous learning, and mutual respect.
arenaflex promotes an open‑door management style, encouraging employees to share ideas, voice concerns, and participate in decision‑making processes. Our inclusive culture celebrates diversity of thought, background, and experience, ensuring every team member feels valued and empowered.
Compensation, Perks & Benefits
- Competitive salary range of $35,000 – $40,000 USD per year, commensurate with experience and certifications.
- Eligibility for overtime pay in accordance with local labor regulations.
- Annual performance‑based bonus tied to individual and company achievements.
- Comprehensive health suite: medical, dental, vision, and life insurance.
- Paid time off, holidays, and sick leave.
- Retirement savings plan with company match (401k).
- Flexible spending accounts for health and dependent care.
- Professional development stipend for certifications, training courses, and conferences.
- Employee assistance program, wellness initiatives, and on‑site fitness facilities where available.
- Company‑provided mobile device allowance for work‑related usage.
Career Growth & Learning Opportunities
arenaflex invests heavily in the growth of its people. As a Senior Data Entry & Server Farm IT Infrastructure Specialist, you will have clear pathways to advance into roles such as:
- Data Center Operations Engineer
- Network Infrastructure Specialist
- Technical Project Lead
- IT Service Management Analyst
- Data Center Facility Manager
Our internal learning portal offers over 5,000 courses covering cloud technologies, cybersecurity, project management, and leadership development. Mentorship programs pair you with seasoned engineers who can guide your career trajectory and help you achieve your professional goals.
Application Process
Ready to become a vital part of arenaflex’s data‑center excellence? Follow these steps:
- Submit your updated resume and a concise cover letter highlighting relevant experience.
- Complete the online assessment to verify technical knowledge and problem‑solving abilities.
- Participate in a virtual interview with the hiring manager and a senior technical lead.
- Attend an on‑site technical evaluation (hands‑on lab) to demonstrate hardware handling and cabling skills.
- Receive a formal offer and begin your onboarding journey.
Join arenaflex Today
If you thrive in a dynamic, high‑impact environment and are eager to contribute to the backbone of global digital services, arenaflex wants to hear from you. Bring your expertise, passion for technology, and commitment to excellence, and help us shape the future of IT infrastructure.
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