Data Entry & Remote Office Assistant – Customer Service, Scheduling, and Administrative Support Specialist for Affordable Housing Operations

About arenaflex

arenaflex is a leading provider of innovative solutions in the affordable housing sector, dedicated to creating vibrant, sustainable communities across the United States. With a strong commitment to social impact, arenaflex partners with property owners, developers, and local governments to streamline operations, improve resident experiences, and ensure compliance with federal and state regulations. Our culture is built on collaboration, integrity, and continuous improvement, and we empower every team member to make a meaningful difference in the lives of the families we serve.

Why This Role Matters

As a Remote Office Assistant at arenaflex, you will be the connective tissue that keeps our affordable‑housing teams running smoothly. Your expertise in data entry, customer service, and administrative coordination will directly support the leasing, property management, and compliance functions that enable arenaflex to deliver high‑quality housing solutions. This is a full‑time, temporary opportunity that offers a competitive hourly rate ranging from $21.85 to $25.30, with the flexibility to work from anywhere while maintaining a standard Monday‑through‑Friday, 9 am‑5 pm schedule.

Key Responsibilities

• Serve as the primary liaison between internal departments, external applicants, and service providers to coordinate leasing and property‑management activities.
• Draft, proofread, and distribute letters of correspondence, memorandums, reports, and forms using arenaflex’s suite of productivity tools.
• Prepare and send meeting notices, create agendas, capture accurate minutes, and disseminate meeting materials in a timely manner.
• Maintain and update the lease‑up calendar for new property developments, ensuring all stakeholders are informed of upcoming milestones.
• Coordinate applicant communications, schedule lease‑up appointments, and track progress through arenaflex’s property‑management platform.
• Manage confidential information with the utmost discretion, adhering to federal and state privacy regulations.
• Organize and maintain an electronic filing system that supports audit readiness and regulatory compliance.
• Assist with administrative audits, data‑quality projects, and spreadsheet‑based reporting to drive continuous improvement.
• Handle inbound and outbound phone calls, emails, and mailed correspondence, providing courteous and professional service to residents, prospects, and partners.
• Demonstrate punctuality and reliability by consistently meeting attendance expectations and deadlines.

Essential Qualifications

• Proven experience in a customer‑service or office‑assistant role, with a track record of handling inbound calls and email inquiries.
• Demonstrated ability to schedule appointments, manage calendars, and coordinate multiple stakeholders simultaneously.
• Strong written and verbal communication skills in English, including the ability to compose clear, concise, and error‑free documents.
• Solid proficiency with arenaflex’s core software suite, including:
  • arenaflex Windows operating system
  • arenaflex Office/Office 365 for word processing, spreadsheets, and presentations
  • arenaflex Teams for virtual collaboration
  • arenaflex SharePoint for document management
  • arenaflex property‑management platform (formerly Realpage Onesite) – preferred but not required
• Ability to work independently, prioritize tasks, and meet deadlines without direct supervision.
• Exceptional problem‑solving and decision‑making capabilities, especially when addressing time‑sensitive issues.
• Excellent time‑management skills, with a demonstrated ability to juggle competing priorities while maintaining high accuracy.

Preferred Qualifications & Additional Skills

• Experience in the affordable‑housing or real‑estate sector, providing insight into leasing cycles and compliance requirements.
• Familiarity with data‑entry best practices, including double‑checking entries for accuracy and maintaining data integrity.
• Knowledge of federal and state housing regulations, or a willingness to quickly learn and apply them.
• Advanced organizational skills, such as creating and maintaining complex filing systems (both electronic and physical).
• Comfort with remote work technology, including video conferencing, cloud‑based file sharing, and virtual collaboration tools.
• Demonstrated commitment to confidentiality and ethical handling of sensitive information.

Core Competencies for Success

• Communication: Clear, courteous, and professional interaction with internal teams, external partners, and housing applicants.
• Attention to Detail: Precise data entry, accurate document preparation, and meticulous record‑keeping.
• Adaptability: Ability to thrive in a fast‑changing environment, adjusting priorities as new tasks arise.
• Technology Savvy: Comfortable navigating arenaflex’s software ecosystem and learning new tools quickly.
• Customer‑Centric Mindset: Proactive approach to solving problems and delivering a positive experience for all stakeholders.
• Integrity: Upholding the highest standards of confidentiality and ethical conduct.

Career Growth & Learning Opportunities

arenaflex invests heavily in employee development. While this position is temporary, high‑performing assistants often transition into permanent roles such as Administrative Coordinator, Leasing Support Specialist, or Property Management Analyst. You will have access to:

• Online training modules covering arenaflex’s property‑management platform, compliance fundamentals, and advanced Microsoft (arenaflex) Office skills.
• Mentorship from seasoned professionals in the affordable‑housing division.
• Opportunities to participate in cross‑functional projects that broaden your exposure to finance, operations, and community outreach.
• Regular performance feedback and a clear pathway for advancement within arenaflex’s growing organization.

Work Environment & Culture at arenaflex

Our remote workforce enjoys a supportive, inclusive culture that values work‑life balance. arenaflex promotes:

• Flexible remote work arrangements with a reliable virtual collaboration platform.
• A culture of open communication, where ideas are welcomed and contributions are recognized.
• Regular virtual team‑building events, wellness webinars, and community‑service initiatives.
• A commitment to diversity, equity, and inclusion, ensuring every employee feels respected and empowered.

Compensation, Perks & Benefits

In addition to a competitive hourly wage of $21.85‑$25.30, arenaflex offers a suite of benefits designed to support your well‑being and professional growth:

• Paid time off and holiday pay for full‑time temporary staff.
• Access to a health and wellness stipend for remote‑work ergonomics, internet costs, or home office supplies.
• Professional development budget for certifications, courses, or conferences.
• Employee assistance program (EAP) providing confidential counseling and support services.
• Recognition programs that celebrate outstanding performance and teamwork.

How to Apply

If you are a detail‑oriented, self‑motivated professional with a passion for supporting affordable‑housing initiatives, we want to hear from you. To submit your application, click the link below and follow the short registration process. Our recruiting team will review your qualifications and reach out to qualified candidates promptly.

Apply Job!

Closing Statement

arenaflex is proud to be an equal‑opportunity employer. We celebrate the unique perspectives each employee brings and are committed to fostering an environment where everyone can thrive. Join us in making a tangible impact on communities across the nation while advancing your own career. Apply today and become a vital part of arenaflex’s mission to provide safe, affordable housing for all.