Provider Data Services Senior Coordinator – Remote Part‑Time Role Focused on Data Management, Quality Assurance & Stakeholder Collaboration at arenaflex

About arenaflex – A Leader in Health‑Focused Data Solutions

arenaflex is a pioneering organization dedicated to transforming the way health‑care providers and payers interact through innovative data services. With a mission to empower providers, improve patient outcomes, and streamline administrative processes, arenaflex combines cutting‑edge technology with a deep commitment to service excellence. Our culture is built on collaboration, continuous learning, and a genuine passion for making a positive impact on the health‑care ecosystem.

Why This Role Matters

As a Provider Data Services Senior Coordinator, you will be at the heart of arenaflex’s data‑driven initiatives. Your work will directly influence the accuracy, reliability, and timeliness of provider information that millions of members rely on every day. This is a remote, part‑time position that offers flexibility while allowing you to make a meaningful contribution to a mission‑driven organization.

Position Overview

In this role you will:

• Oversee the review and validation of provider data, ensuring that any discrepancies are identified, escalated, and resolved in alignment with arenaflex’s quality standards.
• Manage external contracted reimbursement issues, routing them to the appropriate internal frameworks for timely resolution.
• Collaborate with cross‑functional teams—including product, compliance, and operations—to support complex data exchanges and new product launches.
• Maintain and update provider segment and contract data, handling both routine and highly sensitive changes with precision.
• Lead root‑cause analyses of data anomalies, develop actionable insights, and partner with internal stakeholders to drive process improvements.
• Provide functional support for data entry, cleansing, and maintenance activities that are critical to large‑scale data integrations.

Key Responsibilities

Data Management & Quality Assurance

• Execute day‑to‑day data entry tasks with a focus on accuracy and compliance.
• Perform advanced data exchanges and maintenance related to system enhancements, product rollouts, and regulatory updates.
• Continuously monitor provider data quality, flagging inconsistencies and initiating corrective actions.
• Document data changes and maintain audit trails to support internal and external compliance requirements.

Stakeholder Collaboration

• Partner with internal teams (e.g., analytics, IT, customer service) to ensure seamless data flow across platforms.
• Engage external partners and vendors to resolve contracted reimbursement issues, ensuring alignment with arenaflex’s policies.
• Facilitate the implementation of new processes and regulatory procedures, acting as a liaison between technical and business groups.
• Provide clear, concise communication—both written and verbal—to stakeholders at all levels.

Process Improvement & Analysis

• Identify recurring data issues (e.g., provider mismatches, pattern deviations) through systematic reviews.
• Conduct root‑cause investigations and develop recommendations for process enhancements.
• Collaborate cross‑functionally to implement improvements that increase data integrity and operational efficiency.
• Track key performance indicators (KPIs) related to data quality and report findings to leadership.

Required Qualifications

• Experience: Minimum 1–2 years of provider‑related experience, preferably in a data management or health‑care setting.
• Technical Skills: Proficiency with Microsoft Office Suite, especially Excel (including advanced functions, pivot tables, and data validation).
• Domain Knowledge: Hands‑on experience maintaining provider data, understanding of provider contracts, and familiarity with data entry best practices.
• Education: High school diploma or equivalent; additional relevant certifications are a plus.

Preferred Qualifications

• Experience with arenaflex or similar data platforms (formerly known as CPB or EPDB).
• Strong verbal and written communication skills, with a proven ability to convey complex information clearly.
• Demonstrated ability to multitask in a fast‑paced environment while maintaining high attention to detail.
• Track record of teamwork that consistently meets or exceeds expectations.
• Experience drafting concise, professional correspondence for internal and external audiences.

Core Skills & Competencies

• Analytical Thinking: Ability to dissect data sets, recognize patterns, and draw actionable insights.
• Problem‑Solving: Proactive approach to identifying issues and implementing effective solutions.
• Collaboration: Comfortable working with diverse teams, both internal and external, to achieve shared goals.
• Organizational Skills: Strong time‑management and prioritization capabilities to handle multiple tasks simultaneously.
• Customer Service Orientation: Commitment to delivering exceptional service to internal partners and external providers.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its employees. As a Senior Coordinator, you will have access to:

• Continuous learning programs, including webinars, certifications, and tuition reimbursement for relevant courses.
• Mentorship from senior leaders in data analytics, compliance, and product development.
• Opportunities to transition into advanced data‑analytics, project‑management, or product‑ownership roles as you demonstrate expertise.
• Cross‑departmental projects that broaden your skill set and increase visibility across the organization.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly wage ranging from $18.50 to $35.29, commensurate with experience, education, and geographic location. In addition to base pay, eligible employees may participate in:

• Performance‑based bonuses and incentive programs.
• A comprehensive suite of health, dental, and vision benefits.
• Retirement savings options, including a 401(k) plan with company matching.
• Employee Stock Purchase Plan (ESPP) for qualified staff.
• Fully paid short‑term and long‑term disability coverage.
• Life insurance at no cost to the employee.
• Paid Time Off (PTO), paid holidays, and flexible scheduling to support work‑life balance.
• Wellness programs, employee assistance resources, and a discount program through the arenaflex store.
• Access to a vibrant community of peers through virtual events, employee resource groups, and collaborative platforms.

Work Environment & Culture at arenaflex

Our remote workforce thrives on trust, autonomy, and clear communication. arenaflex fosters an inclusive environment where diverse perspectives are celebrated and innovation is encouraged. Key cultural pillars include:

• Collaboration: Regular virtual huddles, cross‑team workshops, and open‑door leadership policies.
• Integrity: Commitment to data privacy, regulatory compliance, and ethical decision‑making.
• Growth Mindset: Continuous feedback loops, performance coaching, and opportunities to stretch beyond your comfort zone.
• Community Impact: Employees are empowered to volunteer, mentor, and contribute to health‑care initiatives that benefit the broader public.

How to Apply

If you are passionate about data integrity, enjoy collaborating with a variety of stakeholders, and are eager to contribute to a purpose‑driven organization, we want to hear from you. Click the link below to submit your application and become part of the arenaflex family.

Apply Now – Join arenaflex!

Closing Statement

arenaflex is committed to building a workforce that reflects the communities we serve. We welcome applicants of all backgrounds and experiences. Take the next step in your career and help us shape the future of health‑care data—one provider record at a time.