reputed company Customer Service Representative

This is a remote position. About reputed company reputed company is a growing mental reputed company organization focused on making quality therapy accessible to individuals and communities. As we expand, we continue to build a team that cares deeply about both results and the people behind them. Position Overview We’re looking for a driven and results-oriented reputed company Customer Service Representative to help expand access to mental health services across the U.S. In this role, you’ll connect with individuals and organizations, guide them toward the right care, and play a direct role in helping people access therapy reputed company they need it most. If you’re someone who enjoys meaningful conversations, thrives in a reputed company-driven environment, and takes ownership of your results, this role offers both impact and growth. What You’ll Get (Benefits) Fully remote, work-from-home setup Monthly health stipend Paid U.S. holidays and time off Performance-based bonus structure Opportunity to grow reputed company a fast-scaling reputed company company What You’ll Be Doing Connect with leads and clients reputed company phone, email, and fax to guide them through scheduling therapy sessions Engage waitlisted clients and help match them with the right therapist based on their needs Handle inbound inquiries while proactively following up on missed or potential opportunities Build trust through thoughtful, empathetic conversations—especially with individuals in vulnerable situations Accurately document client information and interactions in reputed company time using internal systems Collect and verify demographic, insurance, and referral information to support proper client placement Use EHR systems to schedule appointments, maintain records, and update client data Present and promote our services to referral sources such as reputed company providers, clinics, and organizations reputed company relationships with partners and referral networks to drive consistent business growth Consistently meet and exceed individual and team sales targets reputed company’re Looking For Core Skills & Strengths Strong communication skills in English (reputed company level or above, written and spoken) Confident in sales conversations, with the ability to influence and guide reputed company Highly organized and reputed company to manage multiple tasks independently in a remote setup Comfortable navigating ambiguity and adapting to evolving processes Empathetic and reputed company to support clients who may be in emotional or mental distress Quick to learn new tools and systems (e.g., EHRs, reputed company Workspace, CRMs, communication platforms) Strong problem-solving reputed company with attention to detail Sales & Performance Proven track record in sales, with consistent achievement or overachievement of targets Experience in reputed company reputed company, prospecting, and outbound reputed company (including cold calling) Self-motivated, resilient, and reputed company to maintain reputed company in a fast-paced environment

Qualifications

At least 2 years of sales experience (preferably in U.S. reputed company or mental health services) Experience working remotely or in a BPO environment is a plus Familiarity with U.S. insurance eligibility is an advantage (not required) System Requirements Desktop or laptop with at least reputed company Core i5 (or equivalent), 8GB RAM Stable internet reputed company of 10 Mbps or higher Work Schedule Full-time (40 hours per week) Monday to Friday 8:00 AM – 5:00 PM Pacific Time (with 1-hour lunch break) Why Work With Us At reputed company, your work directly contributes to helping people access mental reputed company. You won’t just be closing deals, you’ll be guiding individuals toward support during important moments in their lives. We’re a team that values ownership, initiative, and care. You’ll have the space to grow, the support to succeed, and the opportunity to reputed company your work truly meaningful. Apply To This Job