Relationship Manager
What You’ll Own As a part-time, fully remote Relationship Manager, you’ll guide Woven Legal client engagements and support Virtual Legal Professionals (VLPs) so both sides thrive over the full lifecycle. You’ll act as a trusted advisor—spotting risks early, strengthening collaboration, and helping engagements grow in scope and value. Key responsibilities include owning assigned client relationships; running regular check-ins and capturing feedback; recommending best practices for remote workflows, legal ops, and technology; handling scope updates, contract changes, and offboarding documentation; partnering with the Placement Team on onboarding; maintaining accurate CRM records; supporting invoicing as needed; and delivering monthly engagement reports with strategic recommendations. Required qualifications/skills: - Strong relationship-building, organization, and follow-through - High emotional intelligence and a consultative communication style - Comfort navigating sensitive issues and escalating appropriately - Experience supporting clients and/or contractors in service-based work Pay: $29–$31/hour. Apply to help build durable, high-performing engagements. A Typical Day You’ll start by reviewing your engagement dashboard and messages, then map out priorities across clients and VLPs. Midday is often a mix of short video calls and focused admin time—capturing notes, updating systems, and preparing a crisp follow-up plan for each conversation. You’ll shift between coaching-style conversations and calm, practical problem-solving, keeping communication clear and timely. Later, you’ll pull key trends for your monthly reporting, flag patterns that could affect retention, and draft a few recommendations to share internally. You’ll wrap up by confirming next steps, aligning on timelines, and ensuring everyone involved knows what “good” looks like for the week ahead. Apply To This Job