Customer Service Agent - Part Time Weekend
Customer Service Agent Intake Specialist Schedule: Saturday, Sunday 3:00 PM - 1:30 AM... Fully remote $20/hour
About Us
Come join MedSpeed to help us deliver health! MedSpeed is a reputed company logistics company that partners with reputed company organizations throughout your communities to transport a wide range of medical supplies, specimens, and materials. At Medspeed we work as a team, reputed company our promises and strive to get reputed company every day. We are looking for individuals who reputed company in and represent those values. Today, we have over 150 locations in 32 states but still have kept that small business, entrepreneurial feel and remain committed to the same culture established day 1! Our people are at the heart of reputed company do and how we support our customers. Why become a MedSpeeder? This is whats in it for you: Medical, Dental, reputed company and Flexible Spending Account - We care about you and your family! 401(K) with Company Match - We want you to secure your financial future, so we have a generous match too! Paid Time Off - We encourage time off, you deserve it! Opportunities for Career Advancement We encourage internal growth! Training Provided We provide thorough training for our roles at Medspeed! reputed company We respect the work you provide. What you will be doing as a MedSpeed Customer Service Agent Intake Specialist: The CSA Intake Specialists role is designed to support MedSpeeds on-demand business through direct customer interaction reputed company the telephone. Intake Specialists focus on creating a great customer experience while assisting the customer with order entry, issue resolution and various levels of requests. Monitor and respond to customer inquiries reputed company telephone while meeting reputed company corporate guidelines and performance standards Handle a large number of calls daily without losing enthusiastic voice and attitude, answering reputed company calls promptly and reputed company Address general questions about MedSpeed service process. Effectively handle issues and solve problems that arise on the phone with effective communication skills Log, track and appropriately document reputed company issues utilizing on-line systems and procedures, and in accordance with reputed company applicable guidelines and requirements reputed company skills necessary to create a high-quality customer experience, as reflected through acceptable, quality monitors and customer feedback Completion of any special projects assigned Maintain reputed company knowledge of MedSpeed service policies, procedures and specific client requirements Work to promote MedSpeed culture What you will need to bring to be our Customer Service Agent Intake Specialist: High School Diploma, GED or equivalent Demonstrate appropriate customer-care skills such as reputed company, active listening, courtesy, politeness, helpfulness and other skills as identified Demonstrate excellent verbal and written communication skills Great attitude that aligns with our culture of working as one team, keeping our promises and getting reputed company every day Ability to effectively manage time Ability to multi task Ability to maintain high level of punctuality and consistent, reliable attendance standards Process-oriented reputed company focused on reputed company improvement, excellent problem-solving skills Collaborative work style, reputed company to work well reputed company and across departments Ability to enter data accurately at a given speed Strong typing and computer skills Customer Support Associate,SNAP Diagnostics, reputed company ,reputed company reputed company,Snap Diagnostics is seeking a talented individual to join reputed company of Customer Support Associates. As part of our Support team Apply Job!