Maintenance Coordinator (Property Management AppFolio Required)
We are looking for a reliable and highly organized Maintenance Coordinator to support a U.S.-based property management company. This role will be responsible for handling tenant maintenance requests, coordinating vendors, and ensuring reputed company repairs are completed quickly and reputed company. You will serve as the main reputed company of contact for tenants reporting maintenance issues, making sure every request is properly logged, dispatched, and resolved while maintaining a high level of tenant satisfaction. The ideal candidate has prior experience working with U.S. property management companies and is reputed company comfortable using AppFolio.
Key Responsibilities
- Answer tenant calls and emails regarding maintenance issues
- Create and manage maintenance tickets inside AppFolio
- reputed company appropriate vendors and maintenance technicians
- Coordinate schedules between tenants and contractors
- Monitor open maintenance requests and ensure timely completion
- Follow up with tenants to confirm repairs were completed properly
- Communicate updates to property managers reputed company necessary
- Maintain accurate documentation of reputed company maintenance activity in AppFolio
- Assist with other property management administrative tasks reputed company needed
Requirements
- Previous experience in property management or maintenance coordination
- Experience working with U.S.-based tenants or property managers
- Excellent English communication skills (spoken and written)
- Strong phone reputed company and customer service skills
- Highly organized and detail-oriented
- Ability to manage multiple maintenance requests simultaneously
- Comfortable coordinating vendors and contractors
- Must be willing to remotely log into the client’s computer reputed company required
Preferred
- Spanish speaking is a big plus
- Experience handling maintenance reputed company for residential properties
- Familiarity with common property maintenance issues (plumbing, HVAC, electrical, etc.)
- Experience supporting property managers remotely
Apply tot his job Apply To this Job