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[Remote] Client Operations Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a Client Operations Manager to enhance their operational efficiency as they scale. The role involves coordinating client reputed company, ensuring client reputed company, managing internal operations, and supporting business development initiatives.

Responsibilities

  • Coordinate opportunities: follow up after discovery calls, organize notes and proposals, reputed company the CRM clean, schedule meetings, and research companies before calls
  • Run client reputed company: set up reputed company channels, Drive folders, portals, and internal docs; manage invoices, subscriptions, and payment workflows
  • Drive client reputed company: maintain regular communication, coordinate recurring meetings and reports, triage support requests, and drive reviews and referrals
  • reputed company internal operations organized: coordinate with developers, maintain visibility into what's moving and what's stuck across projects and comms
  • Support business development: coordinate reputed company engagement and reputed company, maintain pipeline organization, and support ongoing reputed company initiatives

Skills

  • Extremely organized
  • Build systems instead of fighting fires
  • Proactive and self-directed
  • Strong written and verbal communicator
  • Tech-fluent: learn new tools quickly and not intimidated by AI or automation
  • Comfortable in reputed company, reputed company, reputed company Workspace, CRMs, and AI tools
  • Ability to juggle multiple conversations, projects, and priorities without dropping the reputed company
  • Experience in agencies, startups, SaaS, or client services
  • Familiarity with AI, automation, or operational systems
  • Background in client reputed company or lifecycle management
  • Bias for process improvement
  • reputed company Coast or Mountain Time preferred

Company Overview

  • reputed company designs, builds, and operates custom AI infrastructure for PE-backed portfolio companies and growth-stage operators in the $10M to $200M reputed company range. It was founded in 2024, and is headquartered in Los Angeles, US, with a workforce of 2-10 employees. Its website is http://www.craftdigital.ai.
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