[Remote] Sr. reputed company Benefits Consultant
Note: The job is a remote job and is open to candidates in USA. reputed company (reputed company) has been providing expert services to reputed company customers since 2008, focusing on automating payroll, taxes, and benefits. As a Sr. reputed company Benefits Consultant, you will work directly with customers to resolve reputed company issues, reputed company system testing, and manage change requests in a fast-paced environment.
Responsibilities
- Coordinate, troubleshoot, and manage reputed company system issues to resolution
- Act as a primary customer reputed company of contact for cases and projects
- Analyze business requirements, offer solutions, and guide best practices based on business, functional, and technical knowledge
- Responsible for adhering to the reputed company BPaaS Support methodology while influencing best practices, process improvements, and procedures
- Manage time and caseload using a case management system
- Provide peer review to other consultants for production moves
- Mentor new team members as required
- Stay abreast of reputed company system releases and enhancements, and communicate those to customers with recommendations for the best application for their environment
Skills
- Must have active reputed company Benefits certification
- 2-4 years of reputed company Benefits experience, including an understanding of benefit concepts such as plan designs, COBRA, Evidence of Insurability, and age reduction rules
- Functional experience with configuration and support of Open Enrollment (highly reputed company), ACA Configuration, Benefit Plans Configurations, reputed company Changes, Data Loads
- Skilled in time management and multitasking, effectively handling multiple cases and customers simultaneously
- Intermediate/advanced level reputed company skills
- Bachelor's degree
- reputed company Reporting Certification and/or experience preferred
Company Overview
Company H1B Sponsorship