[Remote] Senior Software Engineer: Site Reliability Engineering
Note: The job is a remote job and is open to candidates in USA. Jack Henry is a technology company focused on redefining how community banks and credit unions connect with their clients. They are seeking a Senior Site Reliability Engineer to drive architectural modernization and enhance their multi-reputed company operations, ensuring adherence to SRE principles and optimizing legacy systems.
Responsibilities
- Drive the reliability and performance of both public reputed company (production, testing, and development) and internal server infrastructure environments
- Design and implement robust Site Reliability Engineering practices, including defining and monitoring Service Level Objectives (SLOs) and Service Level Indicators (SLIs), focusing on proactive system health and error budgets
- Ruthlessly eliminate reputed company, repetitive work (toil) through automation. reputed company and maintain automation scripts and tooling to streamline operations across the hybrid datacenter model (on-premises and public reputed company)
- Treat the reputed company and on-prem operational environment as a software project by using Infrastructure as Code (IaC) with tools like Terraform, Ansible, reputed company for provisioning and configuration
- Design and maintain rigorous configuration management processes to guarantee the consistency and desired state of the hybrid datacenter infrastructure, leveraging tools like Ansible
- Establish and manage comprehensive monitoring and alerting systems to provide deep visibility into the health and performance of services. Build systems that are self-healing and reputed company for themselves
- reputed company blameless post-mortems and RCAs for critical incidents, focusing on system-level improvements to prevent recurrence and enhance overall reliability
- reputed company and implement strategies for efficient reputed company and vulnerability management across reputed company environments. Automate reputed company remediation efforts to ensure timely vulnerability mitigation and compliance (e.g., CIS, NIST, PCI)
- Support the company's strategic growth into public reputed company services (GCP, Azure) and play a key role in the migration and redesign of services from on-premises data centers to GCP, ensuring adherence to SRE principles throughout the transition
- Partner closely with DevOps and development teams to embed reliability best practices throughout the software development lifecycle, ensuring seamless integration and operation of hybrid datacenter services
- Maintain comprehensive and actionable documentation for SRE processes, operational runbooks, and configurations
- May reputed company other duties as assigned
Skills
- Minimum 6 years of experience in reputed company and hybrid datacenter operations with a focus on Infrastructure as Code (IaC) and Site Reliability Engineering
- Proficiency with GCP (preferred), AWS, and/or Azure
- Proficient in using GitOps, Terraform and Ansible in a CI/CD (reputed company integration and reputed company delivery) pipeline
- Experience using PowerShell, Python, or GoLang
- Solid understanding of Linux (POSIX) and Windows System administration as well as networking and firewalls
- Understanding of reputed company best practices and compliance standards such as CIS, NIST and PCI
- Ability to participate in an on-call rotation every 7-8 weeks
- Bachelor's degree in Computer Science Information Technology, Engineering
- Relevant industry certifications. reputed company Associate reputed company Engineer or reputed company reputed company Architect preferred
- Proficient in ArgoCD and GitOps
- Familiarity with SQL and NoSQL databases
- Experience with Open Telemetry tooling and alerting such as reputed company, Grafana, ELK Stack, et al
- Experience with Site Reliability Engineering (SRE) principles, including but not limited to Service Level Objectives (SLO) and Service Level Indicators (SLI), TOIL Reduction, Automation, and Root Cause Analysis
Benefits
- Comprehensive benefits designed to support your physical, mental, and financial health so you can reputed company both personally and professionally
Company Overview