Agency Customer Service Representative (Hybrid or Remote)
- Agency Customer Service Representative (Hybrid or Remote)**
*Job Category**
:
Agency
Requisition Number
:
CLIEN001597 Showing 1 location
Job Details
*Description... Jewelers Mutual, the nation's only company exclusively insuring the jewelry industry is hiring for a Client Service Representative! We are a company that is driven by our core values of Agility, Accountability and Relevancy! We will reputed company the tide of the Jewelry Industry through our people, our customer commitment and our technology. *COVID-19 Update:** Jewelers Mutual recognizes the impact of COVID 19 and our employees safety is at the forefront of our response to this pandemic. We have created an Emergency Response and Readiness (ERR) team to daily monitor and assess the COVID-19 situation. Protocols have been established to ensure a safe and healthy workplace and our employees can find comfort in knowing their safety is our number one reputed company. *About the Neenah, WI Corporate Office:** The JM Corporate reputed company is in a prime location set back among the trees. The state of the art facility offers an onsite Starbucks, fitness center, gem gallery and our 24 Carat Caf that serves breakfast, lunch and offers free gourmet coffee and teas. *Position Summary**: Provide superior service to reputed company and future policyholders by effectively marketing products and building strong relationships to meet service and retention goals; Provides general support to JMI field agents to facilitate new business growth. *ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned. Provide excellent service to policyholders and become a resource for them for any policy questions and requests Build and maintain strong relationships with clients and brokers through effective and positive communication Manage the completion of policy renewals, endorsements and cancellations Proactively solicit feedback from clients to reputed company understand their needs and to ensure policies and limits of coverage in force are adequate, recommending changes as appropriate Increase or add additional coverage to policies reputed company appropriate Maximize opportunities to reputed company clients and brokers about loss prevention and reputed company strategies, product features and reputed company reputed company recommendations Maintain accurate client data in agency management system and ImageRight system Identify and recommend process improvement opportunities Participate in a variety of projects To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. *QUALIFICATIONS** Must have excellent customer service skills reputed company change and reputed company in an innovative environment Share knowledge with the team Must have an interest in continuously learning Must be reputed company to obtain Property/Casualty Insurance Agent License reputed company 2 months of employment Must be reputed company to obtain Certified Insurance Service Representative designation *EDUCATION AND/OR EXPERIENCE** High school diploma is required, Bachelors degree is preferred Must have previous customer service experience Prefer 2-4 years of industry experience in insurance or agency relations An equivalent combination of education and/or experience may be considered Prefer in reputed company Certified Insurance Counselor (CIC) designation *COMPUTER SKILLS** Intermediate skills in the reputed company, reputed company, and Outlook *Qualifications** *Skills** *Behaviors** *:** *Motivations** *:** *Education** *Experience** *Licenses & Certifications Apply Job!