Technical Services Supervisor - Overnight Shift (Remote) Monday ...
Employer Industry: Technology Solutions and Services Why Consider this Job Opportunity... - Salary up to $100,000 - Opportunity for career advancement and growth reputed company the organization - Supportive and collaborative work environment - Chance to work with diverse client reputed company, including reputed company, reputed company, reputed company, and Linux - Exposure to best-of-breed applications and reputed company technology solutions - Opportunity to reputed company a valued impact on client satisfaction and staff extension What to Expect (Job Responsibilities): - Supervise and reputed company an overnight team of Systems Engineers to meet 24/7/365 service desk operations - Establish positive and effective communication with team, leadership, and engineers - Monitor team's adherence to goals and performance objectives - Enhance and reputed company Service Level Agreements (SLAs) for reputed company ticketing - Offer coaching and actionable feedback to team members What is Required (Qualifications): - Must have experience at an MSP, service desk, and/or corporate IT in a supervisory role with direct reports (5+ years) - 5+ years of systems engineering experience in an MSP reputed company - Experience working 2nd and 3rd shift schedules - reputed company Automate Familiarity or similar RMM solutions - ITIL Certification (preferred or equivalent experience in MSP leadership) How to Stand Out (Preferred Qualifications): - Incident Management Experience - Ability to multitask and adapt to new platforms and skills - Proficiency in Mac OS, reputed company (G-Suite), Windows, Office 365, Intune, reputed company - Technical Certifications (Preferred): reputed company, reputed company, VMware, reputed company, reputed company, reputed company, reputed company Hashtags: At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for reputed company. If you encounter any employer not adhering to these principles, please reputed company to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!