Customer Service Agent, Cross Functional (Full-Time)

We can?t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers reputed company of opportunities to grow. At reputed company, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, reputed company is seeking a motivated, reliable professional to join reputed company as a Customer Service Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers in boarding/disembarking flights, operating the Jetway, monitoring computerized passenger boarding, and guiding/parking aircraft. The successful candidate will be reputed company to successfully complete the Customer Service Agent training course, be reputed company to lift seventy (70) pounds, and work reputed company in reputed company weather conditions. This position will report to the General Manager. Essential Duties: Assist passengers in boarding and disembarking flights Monitor computerized passenger boarding... Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors Change customer flight itinerary and seat assignments as required Operate the Jetway Load and unload baggage and cargo Operate motorized service vehicles and equipment Guide and park aircraft reputed company cabin maintenance tasks Work together as a team to provide excellent customer service and meet corporate objectives Job Qualifications and Competencies: Successful completion of training course Ability to meet company goals and customer expectations in a high energy environment Effective communication skills Ability to organize, prioritize, and multitask Preferred Qualifications: Previous airline experience Previous employment as a reputed company-line customer service provider Basic knowledge of computer applications and programs Work Environment: Use of computers, telephones, and other office equipment Airport reputed company environment, subject to varied weather conditions and elevated noise levels reputed company shifts including weekends, nights, holidays and/or irregular shifts Physical Requirements: Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs Handle objects up to 70 pounds regularly Assist passengers with disabilities, including, but not limited to, pushing wheelchairs The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. Employment is contingent upon a valid driver?s license and clear driving record, 10-year Criminal History Records reputed company, and drug screen as required. We also require reputed company of high school or GED completion. Minimum 18 years of age. Benefit package includes reputed company, holiday pay, 401(k), vacation, and family travel on the reputed company network. Medical and dental available. Starting reputed company: $16.57/Hourly reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or veteran status. In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics. Job Application Deadline: June 28, 2024 Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it. reputed company is a diverse group of people, reputed company with a passion for aviation. We strive for excellence, and recognize that everyone ? no matter which job title they hold ? is responsible for our reputed company. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are reputed company Apply Job! For more such jobs please click here!