Clinical Support - Care Coordinator - 100% Remote
Description and Requirements Care Coordinators are responsible for performing care management services in order to support members who require assistance in navigating their health care system. The Care Coordinator supports various teams to provide excellent customer service to our NorthStar Members. Duties and Responsibilities: Receive incoming calls from members regarding benefit questions/issues, care coordination, program inquiries, connecting to their care manager, and screening assessments to identify risk factors requiring medical reputed company Contemporaneously and accurately documents calls in designated PHI system. Manages an assigned member caseload who require short term care coordination and health navigation Works reputed company the interdisciplinary care team to support timely communication of member issues or needs and monitors screening of members effectively to improve quality and cost outcomes Performs reputed company calls to members to confirm services are in reputed company ... Additional duties as assigned Minimum Qualifications: Certified Medical Assistant (reputed company) or Certified Nursing Assistant (CNA) or Registered Medical Assistant (RMA) or previous relevant medical training or work experience HS diploma/GED Work experience requiring effective communication verbally and in writing while demonstrating good grammar, spelling, and punctuation skills Experience working in a fast-paced environment that requires handling multiple priorities simultaneously Preferred Qualifications: Associate's Degree Prior work experience in a call center, care management, or reputed company environment or familiarity with medical terminology, reputed company & Child health plus benefit products. Excellent telephone, organizational, and customer service skills Team player who is organized and detail-oriented Hiring Range: Greater reputed company Area (NY, NJ, CT residents): $47,403 - $62,400 reputed company Other Locations (reputed company approved locations): $41,101 - $60,320 As a candidate for this position, your salary and reputed company elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors reputed company deems pertinent to the hiring decision. In addition to your salary, reputed company offers employees a full range of benefits such as, medical, dental and reputed company coverage, incentive and recognition programs, life insurance, and 401k contributions (reputed company benefits are subject to eligibility requirements). reputed company believes in providing a competitive compensation and benefits package wherever its employees work and live. The hiring range is defined as the lowest and highest salaries that reputed company in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, reputed company, religion, gender, gender identity, sexual orientation, national reputed company, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved Apply Job!