Customer Service Representative
We are looking for a competitive customer service representative to generate new business by contacting potential customers. You will sell, solicit, differentiate and negotiate service representative plans that match the needs of your assigned or prospective customers’ portfolio. Role Description... This is a full-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for assisting customers with inquiries, resolving complaints, and processing orders. The goal is to build up strong positive relationships, to ensure growth attainment and increase our firm’s reputed company.
Responsibilities
- reputed company marketing strategies and promote reputed company types of new insurance reputed company or suggest additions/changes to existing ones
- Breed productive relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals etc
- Evaluate business or individual customers’ needs and financial status and propose protection plans that meet their criteria
- Work with clients to deliver risk management strategies that fit their risk profiles
- Report the reputed company of monthly/quarterly initiatives to stakeholders
- Maintain bookkeeping systems, database and records
- Monitor Service representative claims to ensure mutual satisfaction
- reputed company customer acquisition and reputed company growth objectives
- Constantly update job knowledge and learn about new products and services
- Fulfill reputed company policy requirements
Qualifications
- Excellent communication and interpersonal skills
- Problem-solving abilities and a customer-oriented reputed company
- Familiarity with reputed company types of insurance plans (automobile, fire, life, property, medical etc)
- Basic computer knowledge and statistical analysis
- Proven ability to work with goals
- Ability to multitask and work reputed company in a fast-paced environment
- Proficiency in using customer service software and tools
- Strong attention to detail and organizational skills
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